Which type of leaders clarify the role and task requirements of subordinates?

Transactional leadership is a leadership style that utilizes rewards and punishments to motivate and direct followers. This approach to leadership, also sometimes referred to as managerial leadership, emphasizes the importance of structure, organization, supervision, performance, and outcomes. The goals and tasks for the group are highly structured, and members are rewarded when they achieve these goals and reprimanded if they miss deadlines.

This theory of leadership was first described in by sociologist Max Weber and further explored by Bernard M. Bass in the early 1980s. Take a closer look at how the transactional style works as well as some of the potential benefits and downsides of this style.

Basic Assumptions of Transactional Leadership

  • People perform their best when the chain of command is definite and clear.
  • Rewards and punishments motivate workers.
  • Obeying the instructions and commands of the leader is the primary goal of the followers.
  • Subordinates need to be carefully monitored to ensure that expectations are met.

This theory takes a behavioral approach to leadership by basing it on a system of rewards and punishments.

Transactional leadership is often used in business; when employees are successful, they are rewarded; when they fail, they are reprimanded or punished.

Athletic teams also rely heavily on transactional leadership. Players are expected to conform to the team’s rules and expectations and are rewarded or punished based on their performance. Winning a game might mean accolades and bonuses while losing might lead to rejection and verbal castigation. Players often become highly motivated to do well, even if it means suffering pain and injury.

Unlike transformational leaders who tend to be forward-looking, transactional leaders are interested in merely maintaining the status quo. Transformational leaders try to sell their ideas and vision to followers. Transactional leaders, on the other hand, tell group members what to do and when to do it.

How Transactional Leadership Works

In transactional leadership, rewards and punishments are contingent upon the performance of the followers. The leader views the relationship between managers and subordinates as an exchange – you give me something for something in return. When subordinates perform well, they receive a reward. When they perform poorly, they will be punished in some way. Rules, procedures, and standards are essential in transactional leadership.

Transactional leaders monitor followers carefully to enforce rules, reward success, and punish failure.

They do not, however, act as catalysts for growth and change within an organization. Instead, they are focused on maintaining this as they are and enforcing current rules and expectations.

These leaders do tend to be good at setting expectations and standards that maximize the efficiency and productivity of an organization. They tend to give constructive feedback regarding follower performance that allows group members to improve their output to obtain better feedback and reinforcement.

When Is Transactional Leadership the Most Effective?

Followers are not encouraged to be creative or to find new solutions to problems. Research has found that transactional leadership tends to be most effective in situations where problems are simple and clearly defined.

It can also work well in crisis situations where the focus needs to be on accomplishing certain tasks. By assigning clearly defined duties to particular individuals, leaders can ensure that those things get done.

In times of crisis, transactional leaders can help maintain the status quo and “keep the ship afloat,” so to speak.

Transactional leaders focus on the maintenance of the structure of the group. They are tasked with letting group members know exactly what is expected, articulating the rewards of performing tasks well, explaining the consequences of failure, and offering feedback designed to keep workers on task.

While transactional leadership can be useful in some situations, it is considered insufficient in many cases and may prevent both leaders and followers from achieving their full potential.

Transactional leadership, also known as managerial leadership, is a leadership style where leaders rely on rewards and punishments to achieve optimal job performance from their subordinates.

The transactional executive leadership model is based on an exchange or transaction. The leader rewards workers who perform their tasks to the specified levels and punishes workers who do not perform to those set standards.

This relationship between leader and subordinates is based on theories that assume individuals are not self-motivated and need structure, instruction and supervision to accomplish their jobs. The theory also postulates that workers will perform their tasks as the transactional leader wants them to do in exchange for the leader's offering something the workers want, such as pay.

The three approaches to transactional leadership are the following:

  • Contingency. Transactional leadership uses reinforcement theory and extrinsic motivation based on a system of rewards, incentives and punishment. Employees earn contingent rewards and perks if they reach their goal.
  • Active management by exception. Transactional leaders rely on active monitoring by default to anticipate issues and take corrective action in response to problems.
  • Passive management by exception. Transactional leaders stay out of the team's way by default and only intervene when employee performance expectations aren't met.

These methods are used in combination with each other to achieve transactional leadership.

Transactional leadership characteristics

Transactional leadership assumes that there are superiors and subordinates, and that subordinates demonstrate the following characteristics:

  • not self-motivated;
  • motivated by reward and punishment;
  • follow clearly defined goals; and
  • must be closely monitored and managed.

A transactional style of leadership works best in a structured environment where there are few deviations from established business processes and defined roles with specific tasks to accomplish.

According to transactional leadership theory, this type of leader works within an organization's existing structure. A transactional leader seeks to have subordinates deliver specific results that are articulated and measurable. These are sometimes referred to as SMART goals , which stands for specific, measurable, achievable, realistic and time-bound.

A transactional leader evaluates subordinates on whether they meet defined requirements and expected results. Transactional leaders appeal to the self-interest of their subordinates to keep them on track.

Which type of leaders clarify the role and task requirements of subordinates?
Transactional leadership encourages strict adherence to procedures and a hierarchical, directive relationship between manager and employee.

Transactional leaders are often:

  • direct
  • less open to change
  • practical
  • reactive

Transactional leadership implementations generally:

  • aim to follow rules precisely;
  • encourage efficiency;
  • favor structure over flexibility;
  • focus on short-term goals;
  • involve less personal connection; and
  • use rewards and reprimands.

Brief history of transactional leadership

Some of the significant figures behind the development of leadership theory were the following:

  • Max Weber. In his 1947 publication The Theory of Social and Economic Organization, this German sociologist established the idea of different leadership styles and described what would eventually become known as transactional leadership theory.
  • James MacGregor Burns. As a political scientist, historian and presidential biographer, Burns was also a pioneer in the field of leadership studies. He advanced transactional leadership theory in his 1978 book titled Leadership, in which he laid out the elements of transactional leadership and described how the transformational leadership style relied on charismatic leadership and inspiration. Burns contrasted the two leadership approaches, claiming they were mutually exclusive types of leadership.
  • Bernard M. Bass. As a distinguished professor at the State University of New York at Binghamton, Bass furthered the understanding of transactional leadership in his work in the 1980s. He added to Burns' and Weber's work, specifying ways in which transformational leadership could be measured and how leadership styles impact motivation and performance. Bass also suggested that although transformational and transactional styles differed, they were not mutually exclusive.

The transactional leadership style was prevalent in the U.S. after World War II. Many modern businesses, with their focus on innovation and change, prefer other supervisory styles, such as transformational leadership. While these are more common in corporate culture today, transactional leaders remain valued in organizations such as the military and large companies where rules and regulations dominate.

Transactional vs. transformational leadership

Transactional leadership is frequently contrasted with transformational leadership. These styles are opposites and often seen as incompatible. Leaders in each model rely on a different set of leadership skills.

Transactional leaders

Transactional leadership is called a telling management style, because the leader tells subordinates what to do. A transactional approach upholds the status quo. Transactional leaders focus on achieving short-term goals and performing tasks correctly and to specifications. They typically don't drive change but follow established protocols and procedures.

A transactional leader does not generally fit well in entrepreneurial environments where creativity and innovation are required. Transactional leadership works best in scenarios where there are set protocols and procedures and a more rigid structure. A transactional leader works well in an organization transitioning to a more procedural or linear style of management, like the waterfall model.

Which type of leaders clarify the role and task requirements of subordinates?
Compared to transactional leadership, transformational leadership puts greater emphasis on growth and innovation.

Transformational leaders

Transformational leadership is considered a selling management style. These leaders sell employees on their vision and motivate and inspire workers to challenge the status quo and work toward a larger goal.

Transformational leaders have more personal connection with subordinates. They are often more hands-off and have a charismatic approach that intrinsically motivates employees without rewards and punishments. This type of leadership drives change. These leaders do well in situations where expectations aren't always clear and rigid, and there is more room to test and experiment -- such as in Agile and DevOps implementations.

Servant leaders

Transactional leadership also contrasts with servant leadership. This approach places service to others and the needs of others -- including other employees -- above the needs of the business and the existing work hierarchy and procedures.

Which type of leaders clarify the role and task requirements of subordinates?
Many effective C-level executives demonstrate traits found in the transformational and servant leadership models that rally employees around a vision or mission statement.

Advantages and disadvantages of transactional leadership

The transactional leadership model has a range of benefits and drawbacks.

Advantages

  • Efficiency. It can achieve short-term goals quickly.
  • Consistency. It can facilitate delivery of consistent results with the use of established procedures and protocols even across large and dispersed organizations.
  • Clarity. It provides a clear chain of command and clear expectations concerning each team member's responsibilities. This makes troubleshooting and crisis management easier.
  • Stability. It supports work environments that require a high level of repetition. It upholds and emphasizes company rules and regulations and can be well suited to high-pressure situations.

Disadvantages

  • Inflexible. Transactional leadership focuses on maintaining the status quo, not on change. As a result, leadership and the business can be rendered inflexible.
  • Lack of innovation. Transactional leadership theory has been criticized for its focus on maintaining established procedures at the expense of innovation. It has been faulted for its inability to inspire and foster creativity.
  • Demotivating. Employees are not encouraged to take personal initiative, and their input is not always embraced. This can negatively affect employees' motivation to work hard.
  • Rigidity. Taking a boilerplate, repetitive approach to tasks can lead to mistakes being repeated or caught late in the process, creating problems and inefficiencies.
  • Incrementalism. Transactional leaders focus on achieving incremental, short-term goals; they struggle to identify and achieve broader, long-term goals. This can be a disadvantage when companies face more nimble, visionary rivals.

Examples of transactional leadership

Transactional leadership is best suited to occupations that require a high level of structure or supervision. It is also suitable for emergency settings where careful monitoring and rapid intervention are necessary.

For example, for a company that experiences a data breach, transactional leadership would be ideal for implementing the recovery plan and ensuring that sensitive assets are quickly secured and accounted for.

Another example  is in the armed forces, where the safety of the team and the mission rely on everyone following orders to a high degree of precision. Here, a mistake could endanger people's lives.

Many organizations favor the transformational and servant leadership styles that prioritize the employee's input and experience over rigid, repetitive structure. Learn how human resources departments are using journey maps to better understand the employee experience and find out what matters to employees.

Which type of leader clarifies the role and task requirements of subordinates?

In leadership theory, the transactional style of leadership is a sort of leadership where leaders define task requirements and roles to achieve the organizational objectives.

Which type of leader is distinguished by an ability to bring about organizational change?

Transformational leaders work with their employees to implement change. Transformational leaders create a vision for their followers and guide the change through inspiration and motivation. They are excellent role models and their followers emulate many of their actions.

What leadership style focuses on the needs of employees quizlet?

Employee centered leadership style- the leader focuses on meeting the human needs of employees while developing relationships.

Which type of leader sets clear standards of performance quizlet?

A directive leader sets clear standards of performance and makes the rules and regulations clear to followers. Supportive leadership consists of being friendly and approachable as a leader and includes attending to the well-being and human needs of followers.