Which of the following refers to work behavior that goes beyond job requirements?

Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?
1) Authoritarianism
2) External locus of control
3) Introversion characteristic
4) Machiavellianism
5) Organizational citizenship

According to MBTI assessment, people gather information by either one of these two styles:

Josh evaluates Kandi's performance and gives her an "outstanding" based on his knowledge that she came to work everyday earlier than anyone else and therefore she is extremely hardworking. Josh is making which of these errors in perceptual judgment?
1) Perceptual defense
2) Projection
3) Stereotyping
4) The halo effect
5) Figure-ground

An evaluation that predisposes a person to act in a certain way is called a(n) _____.

_____refers to a positive attitude toward one's job.

Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, Chandra has what type of personality?

Which of the following refers to the tendency to place the primary responsibility for one's success or failure either within oneself or on outside forces?
1) Machiavellianism
2) Emotional stability
3) Locus of control
4) Authoritarianism
5) Extroversion

The general assurance in one's own ideas, judgment, and capabilities is referred to as:

Which of the following is the uncertainty about what behaviors are expected of a person in a particular role?
1) Role conflict
2) Task overload
3) Nonprogrammed decisions
4) Role ambiguity
5) Task underload

Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual?
1) Stereotyping
2) Projection
3) Figure-ground
4) The halo effect
5) Perceptual defense

_____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called:

An individual's strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

According to MBTI assessment, people evalutate information by either one of these two styles:

A high degree of _____means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?

The first step in the perception process is _____.

Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this information, Maliah ranks highly in which Myers-Briggs category?

Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, "Frank missed that deadline because he is lazy; I really need to crack down on him more." This is an example of what kind of attribution?

Which of the following terms is the belief that power and status differences should exist within the organization?
1) Extroversion
2) Machiavellianism
3) Authoritarianism
4) Perceptual distortion
5) Locus of control

Blaming the teacher for a poor grade on an exam, and taking credit for good grades could be an example of which perceptual bias?

_____conflict occurs when an individual perceives incompatible demands from others.

An overall impression of a person or situation based on one characteristic, either favorable or unfavorable, is an example of: