Employers have a legal duty to bargain in good faith with their employees' representative and to sign any collective bargaining agreement that has been reached. This duty encompasses many obligations, including a duty not to make certain changes without bargaining with the union and not to bypass the
union and deal directly with employees it represents. These examples barely scratch the surface. Section 8(d) of the Act sets forth what is encompassed within the duty to bargain collectively. Section 8(a)(5) of the Act makes it an unfair labor practice for an employer "to refuse to bargain collectively with the representatives of its employees, subject to the provisions of Section 9(a)" of the Act. (An employer that violates Section 8(a)(5) also derivatively violates Section 8(a)(1).) For example, you may not
However, you may, for example
Which of the following comes first in a message refusing a request?You should first identify the situation and lead into the problem. Select the guideline that would help create a good adjustment refusal message. Begin with words that are relevant to the topic and are neutral about the decision.
Which of the following is the best approach to refusing requests?Which of the following is the most ideal approach to refusing requests? Find a fair and reasonable explanation for your refusal.
Which of the following should you do when making your case for refusal?Which of the following should you do when making your case for refusal? Explain your company's relevant policy. When making your case for refusal you should explain your company's relevant policy. When paired with the relevant facts, they should lead logically to the conclusion that you cannot grant the adjustment.
What is the difference between using a direct or an indirect approach to bad news?The direct approach places the negative news at the beginning of the message, while the indirect approach packages the negative news between a positive introduction, sometimes called a “buffer” or cushion, and a conclusion. Your negative message may include the rationale or reasons for the decision.
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