About Response Requirements & ValidationResponse requirements & validation are used to alert respondents about questions they may have missed, or they can be used to solicit a specific kind of answer from respondents. To add validation to your question, navigate to the Response requirements section of the survey builder. Show
The following validation types are available for all questions:
Additionally, extra validation options appear under certain circumstances in the Add validation menu:
When any of the validation options are enabled, an asterisk icon will appear in the top right corner of the question, indicating that the question has some form of validation. Force ResponseWhen enabled on a question, Force response makes it so that a respondent must answer the question before being able to continue to the next page of the survey. If certain questions in your survey are more important than others, or if survey logic depends on them, you may want to enable force response. If respondents try to progress without answering the question, they will see a message letting them know they must answer the question to proceed. Example: Let’s say you begin your survey with a consent form. You can add force response to the consent form so your respondents can’t start the survey without first consenting. To Enable Force Response on a question
Request ResponseWhen enabled, Request response allows you to remind respondents that they missed a question without requiring that they go back and answer it. This can be a tactful way to increase question response rates without violating privacy guidelines that apply to many studies. When request response is selected, and a respondent skips the question, Qualtrics will ask if the respondent would like to go back and answer the skipped question before they move to a new page. To Enable Request Response on a question
Qtip: At this time, you can’t change the appearance or wording of the request response message. Content ValidationContent validation is used when you need your respondent to answer a question in a specific way according to a content type. For example, you may want them to enter a valid email address or postal code in a text box. There are seven different types of content validation available for text entry questions:
To set Content Validation on a question
Content Validation Example: Using Zip Codes to Find City and StateWhen you set a text entry question’s validation type to content validation and your content type to US Postal Code, you can use the zip codes your respondents provide to also record their city and state! This works by running the entered zip code against a database, and then saving the returned city and state as embedded data with their response. Note that this only works using the standard text entry question type. Qtip: The embedded data value for the returned state will be the state’s abbreviation (e.g., UT for Utah, WA for Washington, etc).
Custom ValidationCustom validation is used when you need your respondent to answer a question in a specific way. For example, you may want them to enter a valid email address in a text box, or make sure your respondents are selecting the right number of answer choices. Custom validation is not compatible with request response and acts similar to force response by requiring the respondent answer the question. You cannot use custom validation on a question while simultaneously making answering the question optional. Example: Let’s say you want to include an attention check in your survey to make sure your respondents are filling it out accurately and to prevent straightlining. You can create a text entry box and require the respondent enter a specific keyword before continuing. This can be accomplished using custom validation. To set Custom Validation on a question
Once you’re finished creating your custom validation logic, you’ll need to select a custom validation message. Read the following section on custom validation messages for more information. Custom Validation MessagesWhenever you add custom validation to a question, you need to provide a message to display to your participants if they fail your validation conditions. This message usually lets participants know why they failed or what they need to enter in order to proceed in the survey. There are two types of custom validation messages you can create: modified Qualtrics error messages, where you take a system default message and change the text, and completely new error messages, where you create your own message from scratch. Using a System Default Validation Message
Creating a New Validation MessageTo create your own validation message:
Qtip: You can edit your custom validation messages in your messages library. Custom Validation Example: Verifying an Email AddressYou can use validation to ensure that two text fields are the same. This is useful when you need a respondent to verify information, such as confirming their email address. Follow the below steps to set up an email verification question. Qtip: While this section is focused on confirming email addresses, the same methodology can be used for verifying any open text field, such as phone numbers or first/last name.
Qtip: When finished, preview your survey to make sure the validation was set up properly. FAQsRelated ArticlesWhen multiple respondents are assigned an assessment who can submit the assessment for review in OneTrust?Multiple Risk Analysts can be assigned. For assessment questionnaires, “Under Review” indicates the respondent(s) has answered all of the assessment questions and has submitted them for review by an RMC Analyst.
How can a vendor assessment automation rules help?Automated assessment rules to automatically trigger sending additional assessments based on the first assessments answers and risk. Auto-populate new processing activities or records of processing activities (RoPA) in the data inventory from the assessment.
What type questionnaires are in OneTrust Gallery?OneTrust Launches Vendorpedia Questionnaire Response Automation to Answer Security and Privacy Questionnaires Automatically using Artificial Intelligence. Automatically answer any incoming security, privacy, and due diligence questionnaires.. Manage all incoming requests for information in a single dashboard.. What frameworks and controls are supported in OneTrust by default?Customizing your controls library
OneTrust provides pre-configured controls from common frameworks, but you can customize or create your own. Common frameworks include ISO, NIST, FedRamp, AICPA & CICA GAPP, and AICPA TSC 2017 (SOC 2), just to name a few.
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