Which of the following is true regarding the difference between organizational culture and organizational climate?

Which of the following is true regarding the difference between organizational culture and organizational climate?

Organizational culture and climate consist of shared values, norms, attitudes, and perceptions that influence how people in an organization behave. An agency’s priorities, leadership commitments, and staff motivation reflect its culture and climate. For new programs and practices, an agency’s culture and climate may affect how people accept and support change.

While people often use the terms "culture" and "climate" interchangeably, Charles Glisson, a leading researcher in this area, makes the following distinction (2015, p. 2):

  • Organizational culture refers to the shared behavioral expectations and norms in a work environment. This is the collective view of “the way work is done.”
  • Organizational climate represents staff perceptions of the impact of the work environment on the individual. This is the view of “how it feels” to work at the agency (e.g., supportive, stressful).
     

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Terms in this set (33)

Which of the following characteristics of an organization's culture indicates the degree to which management decisons take into effect of outcomes on employees within the organization?

people orientation

Which of the following statements is true regarding an organization's culture?

A dominant culture expresses the core values shared by a majority of the organization's members

Cultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ______

subcultures

_____ are indicators of a strong organizational culture

Widely shared values

The primary or dominant values that are accepted throughout the organization are known as _______

core values

Which of the following is most likely to result from a strong organizational culture?

low employee turnover

A strong culture should reduce employee turnover because it results in ____

cohesiveness and organizational commitment

A culture that expresses the core values that are shared by a majority of the organization's members is known as an ____ culture

dominant

Subcultures act to undermine the dominant culture

False

A dominant culture expresses the core values a majority of members share and that give the organization its distinct personality

True

Which of the following statements is true regarding the functions of culture in an organization?

it conveys a sense of identity for organization members

Which of the following statements is true regarding the establishment of the organizational culture and its effects on the organization?

Culture acts as a control mechanism and guides the behavior of employees

____ refers to the shared perceptions organizational members have about their organization and work environment

Organizational climate

Grace works for a pet store where everyone is commited to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store "off the clock" and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best. Based on this information, we can say that Grace is experiecing the effects of _____.

organizational climate

To create a truly sustainable business, an organization must develop a long-term culture and put its values into practice.

TRUE

The ultimate source of an organization's culture is ______

its founders

The ______ process helps candidates learn about the organization, and if employees perceive a conflict between their values and those of the organiztion, they can remove themselves from the applicant pool.

selection

The selection process helps sustain the organization's culture by _____

hiring candidates who fit well within the organization

Top-management has a major impact on the organization's culture by _____

establishing norms that filter down through the organization

A positive organizational culture emphasizes______

individual vitality and growth

Pam works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Pam's company pursing?

visibly punish unethical acts

Larry has an employe who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which method of creating a positive organizational culture is Larry utilizing?

building on employee strengths

Which of the following is a form of background check?

letters of recommendation

Some of the most effective recruiting techniques include internal referrals, internship programs, and other methods that give potential applicants enough information to adequately evaluate the roles they may be occupying.

TRuE

Stefan is looking for a job. Today he went to the Web site of Qriosity Inc., where he filled out an online application and attached a copy of his resume. In which part of the selection process is Stefan?

initial selection

Which of the following tends to have a disproportionate amount of influence on employee selection decisions?

interview

Applicants describe how they handled specific problems and situations in previous jobs in an ____ interview

behavioral structured

The behavioral structured interview is built on the assumption that ____

past behavior is the best predictor of future behavior

Which of the following statements is most likely to be true regarding behavioral structured interviews?

They increase the effectiveness of the interview technique

A common contingent check just prior to employment is a drug test

tRue

Performance evaluations are used to _____

help management make HR decisions

Which of the following is the least predictive set of criteria used to evaluate employees?

traits

The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mailroom personnel to custom to bosses to peers) is termed _____

360-degree evaluation

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What is the difference between organizational climate and organizational culture?

Organizational culture refers to the shared behavioral expectations and norms in a work environment. This is the collective view of “the way work is done.” Organizational climate represents staff perceptions of the impact of the work environment on the individual.

Which of the following statements is true regarding the culture and or climate of an organization?

The correct answer is C) A dominant culture expresses the core values shared by most of the organization's members.

What is true about the relationship between organizational culture and organizational climate?

The organizational climate is may negatively linked to the organization senior management and the organizational culture is linked to staff. But both of them are linked to behavior, performance, work organization and the influence of all employees behavior in the organization, whether leaders or employees.

What is the difference between climate and culture?

Climate describes the shared perceptions of the people in a group or organization, while culture includes how people feel about the organization and the beliefs, values, and assumptions that provide the identity and set the standards of behavior (Stolp & Smith, 1995).