Which of the following is one of the specific perspectives of organizational behavior quizlet?

Recommended textbook solutions

Social Psychology

10th EditionElliot Aronson, Robin M. Akert, Samuel R. Sommers, Timothy D. Wilson

525 solutions

HDEV5

6th EditionSpencer A. Rathus

380 solutions

Myers' Psychology for the AP Course

3rd EditionC. Nathan DeWall, David G Myers

955 solutions

Social Psychology

10th EditionElliot Aronson, Robin M. Akert, Timothy D. Wilson

525 solutions

In the context of human behavior in organizations, _____ are favorable times or chances for progress and advancement.

a. opportunities

b. challenges

c. changes

d. technologies

a. opportunities

In the context of human behavior in organizations, change is:

a. the transformation or modification of an organization and/or its stakeholders.

b. the unofficial and less visible part of a system.

c. the call to competition, contest, or battle.

d. the official, legitimate, and most visible part of a system.

a. the transformation or modification of an organization and/or its stakeholders.

Which of the following best defines a challenge?

a. It is the mastery of abilities essential to successful functioning in organizations.

b. It is the unofficial and less visible part of a system.

c. It is the transformation or modification of an organization and/or its stakeholders.

d. It is the call to competition, contest, or battle.

d. It is the call to competition, contest, or battle.

Which of the following organizational variables affects human behavior at work?

a. Performance appraisal

b. Technology utilization

c. Data interpretation

d. Objective knowledge

a. Performance appraisal

The internal perspective understands human behavior in terms of the:

a. work load of an individual.

b. past experiences of an individual.

c. consequences and environmental forces.

d. organization communication channels.

b. past experiences of an individual.

The internal or external perspectives (viewpoint, outlook) offer:

a. change and challenge for people at work.

b. an organization its mission, purpose, or goal.

c. the human resources of an organization.

d. alternative explanations for human behavior.

d. alternative (thay thế) explanations for human behavior.

Lucy, Daisy's manager, feels that Daisy is an exceptional performer at work because she desires accomplishment and has a high need for achievement. Which of the following perspectives is Lucy using to explain Daisy's behavior?

a. Internal perspective

b. External perspective

c. Interactive perspective

d. Cultural perspective

a. Internal perspective

Martha, Ben's manager, feels that Ben is an outstanding performer at work because the company pays him well. Which of the following perspectives is the manager using to explain Ben's behavior?

a. Internal perspective

b. External perspective

c. Interactive perspective

d. Cultural perspective

b. External perspective

In the context of understanding human behavior, Kurt Lewin combined internal and external perspectives with his claim that behavior is a function of:

a. the individual preferences for leadership style.

b. compliant and deviant behavior within social groups.

c. the organizational culture and group dynamics.

d. both the person and the environment.

d. both the person and the environment.

In the context of interdisciplinary influences, _____ is the science of human behavior.

a. anthropology

b. sociology

c. engineering

d. psychology

d. psychology

In the context of interdisciplinary influences, _____ is the applied science of energy and matter.

a. psychology

b. engineering

c. sociology

d. medicine

b. engineering

Lindock Corp., an electronics manufacturer, emphasizes human productivity and efficiency through the application of organizational goal-setting programs and differential piece-rate systems. The management at Lindock Corp. is borrowing ideas from the discipline of _____.

a. psychology

b. anthropology

c. sociology

d. engineering

d. engineering

In the context of interdisciplinary influences, _____ is the science of human learned behavior.

a. management

b. anthropology

c. sociology

d. psychology

b. anthropology (nhân học)

_____ research has been used to examine the effects of efficient organizational cultures on organizational performance and the ways pathological personalities (tính cách bệnh lý) may lead to dysfunctional (rối loạn chức năng) organizational cultures.

a. Psychological

b. Sociological

c. Anthropological

d. Managerial

c. Anthropological

_____ is the first discipline to take the modern corporation as the unit of analysis and emphasize the design, implementation, and coordination (thực hiện và điều phối) of various administrative and organizational systems.

a. Engineering

b. Sociology

c. Management

d. Anthropology

c. Management

Which of the following disciplines has shifted to issues involved in occupational health and well-being?

a. Medicine

b. Psychology

c. Sociology

d. Engineering

a. Medicine

In the context of behavior in times of change, people become _____ in the midst of environmental change.

a. open and responsive

b. more productive

c. dependent on others

d. rigid and reactive

d. rigid and reactive (cứng nhắc và phản ứng)

An insurance company is modifying its outsourcing strategies to keep both talent and information within the organization. Which of the following factors is influencing the company's outsourcing strategy?

a. Intergroup dynamics

b. Potential for data loss

c. Increasing popularity of ergonomics

d. Organizational hierarchy

b. Potential for data loss

According to Eric Brown, CEO of Johnson Products Company, Inc., one of the action steps for adapting to change is:

a. being apathetic to success.

b. not asking questions.

c. having a positive attitude.

d. having a non-responsive attitude.

c. having a positive attitude.

The specific setting within which organizational behavior is enacted is called the _____.

a. organizational structure

b. external environment

c. organizational context

d. formal organization

c. organizational context

In the context of organizations as open systems, _____ involves the systems of communication, authority and roles, and workflow.

a. task

b. technology

c. structure

d. machinery

c. structure

Federal regulators are part of an organization's:

a. formal structure.

b. labor market.

c. external task environment.

d. transformation technology.

c. external task environment.

The Hawthorne studies, conducted during the 1920s and 1930s, first suggested the importance of the _____.

a. functional elements

b. formal elements

c. informal elements

d. central elements

c. informal elements

Which of the following is a formal element of an organization?

a. Values

b. Group norms

c. Communication channels

d. Perceptions and attitudes

c. Communication channels

_____ are elements of an informal organization.

a. Communication channels

b. Authority structures

c. Beliefs and assumptions

d. Policies and procedures

c. Beliefs and assumptions (Niềm tin và giả định)

Which of the following is an informal element of an organization?

a. Goals and objectives

b. Job descriptions

c. Perceptions

d. Policies

c. Perceptions (Nhận thức)

Kantone Corp. is a producer of cars and motorcycles. Kantone Corp is part of the _____.

a. manufacturing sector

b. public sector

c. service sector

d. nonprofit sector

a. manufacturing sector

Which of the following statements is true of the service sector of the economy?

a. It includes the production of basic materials as well as the production of finished products.

b. It includes transportation, financial services, insurance, and retail sales.

c. It provides essential infrastructure to all other sectors.

d. It is important to collective well-being because it meets needs that are not addressed by other sectors.

b. It includes transportation, financial services, insurance, and retail sales.

_____ is a leading force driving change at work that has increased significantly during the past few decades, especially in industries such as banking, finance, and air transportation.

a. Global competition

b. Politics

c. Employee attrition

d. Process management

a. Global competition

Which of the following statements is true of quality improvement (cải tiến chất lượng)?

a. It can always be optimized.

b. It enhances the probability of organizational success.

c. It leads to the stagnation of customer needs and expectations.

d. It decreases customer responsiveness and resource effectiveness.

b. It enhances the probability (âng cao xac suất) of organizational success.

_____ leads to competitive advantage through results acceleration (tăng tốc) and resource effectiveness.

a. High employee turnover

b. Quality improvement

c. Objective knowledge

d. Skill development

b. Quality improvement

Which of the following statements is true of total quality?

a. It has direct effects on the behavior of employees at all levels in an organization.

b. It is the transformation or modification of an organization and/or its stakeholders.

c. It encourages instructors and students of organizational behavior to think critically.

d. It focuses on factors outside the person to understand behavior.

a. It has direct effects on the behavior of employees at all levels in an organization.

Managing organizational behavior during changing times is challenging because of the:

a. emergence of small-scale industries.

b. increasing employment opportunities provided by organizations.

c. decreasing diversity of organizational workforces.

d. continuing demand for higher levels of moral behavior at work.

d. continuing demand for higher levels of moral behavior at work.

In any field of study, objective knowledge is developed through:

a. valuable experience.

b. intensive training.

c. application of skills.

d. basic and applied research.

d. basic and applied research.

A questioning, probing attitude is at the core of _____.

a. job analysis

b. organizational reality

c. critical thinking

d. personal interaction skills

c. critical thinking

To ensure that skill development does occur and that the learning is self-correcting as it occurs, a student:

a. must rely primarily on the group process.

b. should not experiment with new ideas and information.

c. must passively accept the direction of others with more knowledge.

d. must accept responsibility for his or her own behavior, actions, and learning.

d. must accept responsibility for his or her own behavior, actions, and learning.

One of the advantages of structured, experiential learning is that:

a. it explains people's actions and behavior in terms of their histories and personal value systems.

b. a person can explore new behaviors and skills in a comparatively safe environment.

c. it focuses on factors outside the person to understand behavior.

d. the behavior of employees at all levels in an organization is affected.

b. a person can explore new behaviors and skills in a comparatively safe environment.

Which of the following best describes organizational behavior?

Which one of the following perspectives would most commonly use efficiency and effectiveness?

Which of these is the primary concern of organizational behavior?

Which of the following basic components is typically included in organizational behavior OB?