Which of the following is a limitation of using supervisors in performance reviews quizlet?

Prestige Pegasus is a multinational firm that specializes in the manufacturing of hardware for high-end technical products and sells its products mostly through business-to-business interactions. Following a good year with soaring profit-margins, Prestige Pegasus is planning to conduct an internal assessment throughout the organization. In a meeting following the decision to conduct the internal assessment, Douglas McCarthy (the Chief Operations Officer) and Tom Castleback (the Chief Marketing Officer) are the prime contributors on the methods that the organization should use to perform these assessments.

Douglas: "We should encourage 360-degree feedback, mostly concentrating on subordinates, as they would be the right people to judge their superiors."

Tom: "We should definitely use 360-degree feedback, mostly from external customers, as they are the ones who matter in the end."

Which of the following statements, if true, would support Douglas' argument?

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Terms in this set (31)

(T/F) skill inventories are databases of the skills, competencies, and other relevant characteristics of each employee

True

(T/F) multi-source assessments involve the employees supervisor as well as other sources that are familiar with an employees job performance

True

(T/F) peer ratings tend to do a poor job predicting promotion criteria

False

(T/F) succession management means identifying specific back-up candidates for specific senior management promotions

False

(T/F) succession management cannot be used to enhance organizational diversity

False

(T/F) Career planning is a continuous process of self-assessment and goal setting

True

(T/F) external customers are the best source of info on employees task behaviors

False

(T/F) a clinical assessment puts job candidates through a series of simulations and exercises that reflect the typical challenges of the job

False

(T/F) The first passage in the corner crossroads model is from managing oneself to managing others

True

(T/F) a firms internal assessment goals tend to be the same as its external assessment goals

False

(T/F) EEO liability is often greater with interval versus external assessment and staffing efforts

True

(T/F) more and richer information is usually available about external rather than internal job candidates

False

internal assessment typically improves a firm's strategic capabilities by?

assisting blocked employees to improve their performance

....is a limitation of using supervisors in performance reviews

they may be less able to see the employees task and interpersonal behaviors

what refers to the most controversial feature of a multi-source assessment?

subordinates

external customers are often best for evaluating an ecmployees?

interpersonal behaviors

the ongoing process of systematically identifying, assessing and developing organizational leadership to enhance performance is?

succession management

managers involvement and commitment is critical to the success if the succession management process bc?

their skills assessments and development activities are central to the preparation of identified candidates for the future positions

the focus of career crossroads model is on?

managerial positions

if a company wanted to quickly identify which employees speak Spanish, what would be the best way to do this?

query the company's skills inventory system

the value of the 9 box matrix depends most heavily on?

the quality of the assessment methodology that determines the box in which each individual is placed

in the career crossroads model, each passage requires that the person?

unlearn old skills and learn new skills

what method is generally NOT used to conduct an internal assessmnent

reference checks

the career planning process does not assess the .... of employees.

recruiting strategies

internal assessment is generally not used for?

identifying which employees are most likely to leave

asking yourself, "what are my top 3 goals?" is part of?

making a career development plan

after choosing the position on which to focus, the 1st general step in a succession management process is to?

check that the job description outlines the current and future competencies

when an employee quits bc he is passed over for promotion, what has occurred?

a negative stakeholder reaction

which of the following can improve the ease of use of skills inventories?

databases

having a secretarial job candidates perform a set of exercises including taking phone messages, typing reports, scheduling meetings, and filing is an example of?

assessment center

a 9 box matrix requires assessing employees on?

current job performance and future potential

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