Which of the following is a competency representing the highest level of emotional intelligence?

  • Journal List
  • J Rural Med
  • v.8(2); 2013
  • PMC4309338

J Rural Med. 2013; 8(2): 205–211.

Abstract

Objective: The purpose of this study was to examine the relationship between the emotional intelligence quotient and health-related quality of life using structural equation modeling.

Methods: A self-administered questionnaire survey was conducted among 1,911 mothers who visited the Health Center for an infant medical examination. A hypothetical model was constructed using variables of the emotional intelligence quotient, social support, coping, parenting stress, and perceived health competence.

Result: There were a total of 1,104 valid responses (57.8%). Significant standardized estimates were obtained, confirming the goodness of fit issues with the model. The emotional intelligence quotient had a strong impact on physical and psychological quality of life, and showed the greatest association with coping. This study differed from previous studies in that, due to the inclusion of social support and explanatory variables in coping, an increase in coping strategies was more highly associated with emotional intelligence quotient levels than with social support.

Conclusion: An enhanced emotional intelligence quotient should be considered a primary objective to promote the health of mothers with infant children.

Keywords: emotional intelligence quotient, health-related quality of life, mothers

Introduction

In Japan, a decline in the physical and mental health of mothers is being observed, with an increasing number of infant abuse cases1). Maternal and child health approaches in Japan have been mainly focused on improvement of social factors, such as health checkups, advice from public health nurses, financial support, and special programs for mentally handicapped children. On the other hand, Bandura’s social cognitive theory2) stresses the importance of personal factors including emotional response management, self-control, and self-efficacy for self-directed health-related behaviors of mothers, in addition to such social factors.

In Western countries, approaches focusing on such personal factors have been promoted, with a view to reducing parenting stress. In a randomized comparative study3) conducted to examine the effect of group coaching for mothers with parenting stress, such coaching was effective in reducing problem behaviors of a child perceived by the mother, while improving her self-esteem and spousal relationship and alleviating her depression and stress.

In recent years, self-control, one of the components of the emotional intelligence quotient (EQ), has been indicated as a factor closely associated with parenting stress in Japanese mothers4).

In recent years, the emotional intelligence quotient5) has been increasingly focused on as a factor closely associated with parenting stress in Japanese mothers4). Thus, enhancing their EQ may improve the physical and mental health of such mothers. The EQ consists of the following 3 concepts: intrapersonal management, interpersonal management, and situation management. It refers to the ability to control one’s behavior, without being affected by sudden emotional distress. EQ has also been considered an important personal factor associated with coping and health status6) and is improved by coaching7).

However, up to now, the effect of EQ on the level of parenting stress and the health status of mothers of infants has not yet been closely examined in Japan.

In this study, we developed a path diagram regarding the association between the EQ and health-related quality of life (QOL) and measured its goodness of fit, based on structural equation modeling, in order to clarify the effect of EQ on the health of mothers of infants. The following five observed variables that might be strongly correlated with the mother’s health-related QOL improvement process were included in the path diagram: EQ8), social support9), coping10), parenting-related stress11), and perceived health competence2) .

Methods

Participants

Among mothers undergoing health assessments for infants aged 4 months, 1 year and 6 months, 2 years and 6 months, and 3 years and 6 months, performed by the Health Center of A City in Osaka Prefecture, a total of 1,911 mothers who visited the center within the 4-month period between May and August 2010 were studied. In A city, the number of children aged 4 and younger was approximately 9,000, accounting for 4.9% of the total population; this is slightly higher than the national mean of 4.3%.

Data collection

A self-administered questionnaire was provided to all mothers at the reception counter for assessments, with documents outlining the study. Subsequently, a group meeting was held to provide them with an oral explanation of the objective of the study and the 2 methods of responding to the questionnaire: 1) filling out the questionnaire while waiting for their assessment and immediately submitting it in a provided envelope one per mother and 2) filling out the questionnaire at home and submitting it by mail. Based on Kihara’s calculation method12), the sample size was set at 1,000 to ensure a sufficient number of valid responses in consideration of the overall response rate and possible number of invalid responses.

Measurements

As basic attributes, the following items were measured: 1) age, health status, occupation, educational background, main caregiver during the daytime, and number of family members living together for mothers and 2) sex, age in months, and health status for children.

The health-related QOL13) is a comprehensive scale applicable to all subjects. In addition to this, the standard-version of the SF-36v2 confirmed with regard to reliability and validity, and Japanese population-based standard values were used based on criteria established by the Medical Outcomes Trust. SF-36v2 consists of 36 items for 1-month health measurements, and the following 8 subscales: 1) physical functioning, 2) role limitations-physical, 3) bodily pain, 4) general health, 5) vitality, 6) social functioning, 7) role limitations-emotional, and 8) mental functioning. These subscales are scored in 2 summary scoring categories, physical and mental health, with subscales 1) to 4) being classified into the former, and subscales 5) to 8) being classified into the latter. Higher scores indicate more favorable health conditions. The approval of iHope International for use of this scale was previously obtained.

To measure the EQ, an emotional intelligence scale developed by Uchiyama et al.5) consisting of 63 items in interpersonal, intrapersonal, and situation management domains, was used. Each domain consists of 21 subitems, adopting a 5-level answering method, with 0 representing “definitively no”; and 4 representing “definitively yes.” Scores for the 3 domains are simply added to calculate the total score. Higher total scores represent higher EQs. The Cronbach’s alpha for this scale has been reported to be 0.89 to 0.96.

Parenting stress was measured using a scale developed by Tanaka14), consisting of 10 items, and adopting a 4-level answering method, with 1 representing “never” and 4 representing “frequently.” Higher total scores represent higher levels of parenting stress. The Cronbach’s alpha for this scale has been reported to be 0.8614).

Social support has been classified into emotional and instrumental support15). In this study, the former was measured to evaluate the availability of those providing support to the participants, using a scale developed by Munetaka16), consisting of 10 items and adopting a 2-level answering method, with 0 representing “unavailable” and 1 representing “available.” The latter was measured by evaluating the availability of the following services or support, which has been reported to be closely associated with parenting stress17): taking care of the child whenever necessary, assisting with parenting and housekeeping activities, and providing consultation regarding parenting. A 2-level answering method was adopted in this scale, with 0 representing “unavailable” and 1 representing “available.” The total score for emotional and instrumental support ranged from 0 to 13, with higher scores representing higher availability of such support.

Coping as a factor positively correlated with parenting stress4) and health18) was measured using a scale developed by Ozaki19) consisting of 5 problem- and 3 emotion-focused coping items, and adopting a 4-level answering method, with 0 representing “never” and 3 representing “all the time.” Higher scores represent better coping with stress.

Perceived health competence was measured using a Japanese scale, developed by Togari et al.20) as an index of the ability to change health-related habits and behaviors, and consisting of 8 items related to health management. A 5-level answering method was adopted, with 1 representing “disagree” and 5 representing “agree.” The total score was calculated, with higher total scores representing higher levels of perceived health competence. Cronbach’s alpha for this scale has been reported to be 0.86.

Analytical methods

Participant attributes, as well as the normality of scores of the study scales, were initially confirmed based on their distributions. Subsequently, the Pearson product-moment correlation coefficient and multicollinearity between the health-related QOL and each factor were confirmed. The goodness of fit of the study model was measured using the GFI (goodness of fit index), AGFI (adjusted goodness of fit index), and RMSEA (root mean square error of approximation), with a selection criterion set as follows: GFI and AGFI≥0.9; and RMSEA<0.1. Lastly, the standardized indirect effect of the EQ on the physical and mental QOL was calculated. For these analyses, Dr. SPSS II and Amos 19 for Windows were used.

Ethical considerations

This study was conducted with the approval (E889) of the Ethics Committee at the Faculty of Medicine, Kyoto University. Participants were provided with written and verbal informed consent.

Results

The questionnaire sheet was distributed 1,911 women, of which a total of 1,157 women (response rate: 60.5%) responded: 721 immediately, and 436 by mail. The number of responses by assessment was as follows: 3 months, 287 (response rate: 60.2%); 1 year and 6 months, 284 (57.8%); 2 years and 6 months, 266 (58.5%); and 3 years and 6 months, 320 (67.1%). Among these respondents, 49 with missing values in any questionnaire items and 4 receiving psychiatric or psychosomatic treatment were excluded. As a result, the total number of valid responses was 1,104 (valid response rate: 57.8%).

The attributes of mothers and children are shown in Table 1. Mothers’ ages ranged from 19 to 49, with a mean age and standard deviation of 32.8 ± 4.7; the number of mothers aged 30 and over was the highest (758, 68.7%). Regarding the occupational situation, housewives accounted for the majority (741, 67.1%). Women who graduated from college, 307, comprised the largest group with regard to educational background (27.8%). The economic situation was poor (66.8%). Nuclear families accounted for the majority (947, 85.8%). The number of children ranged from 1 to 5; 2 (491, 44.5%) and 1 (430, 38.9%) accounted for the majority. The main caregiver during the daytime was the mother in 777 cases (70.4%).

Table 1

Basic attributes of the mothers and children (n=1,104)

Items
Mother Age (years)1) 32.8 ± 4.7
19 or younger 3 (0.3)
20 to 29 264 (23.9)
30 to 39 758 (68.7)
40 to 49 79 (7.2)
Occupation Housewife 741 (67.1)
Full-time worker 120 (10.9)
Part-time worker 125 (11.3)
Others 20 (1.8)
Work leave 98 (8.9)
Educational background Junior high school 60 (5.4)
Senior high school 301 (27.3)
Vocational school 219 (19.8)
College 307 (27.8)
University/graduate school 217 (19.7)
Economic situation Unfavorable 167 (15.1)
Relatively unfavorable 571 (51.7)
Relatively favorable 349 (31.6)
Favorable 17 (1.5)
Family structure Nuclear 947 (85.8)
(Reprinted as “single-mother”) (21)
Three-generations 157 (14.2)
Number of children 1 430 (38.9)
2 491 (44.5)
3 150 (13.6)
4 or more 33 (0.3)
Health status Periodically visiting the hospital 130 (11.8)
Not periodically visiting the hospital 974 (88.2)
Main caregiver during the daytime Mother 777 (70.4)
Nursery school 307 (27.8)
Grandfather/mother, or others 20 (1.8)

Child Age (months)1) 24.6 ± 14.6
Sex Male 562 (50.9)
Female 542 (49.1)
Health status Favorable 1,050 (95.1)
Receiving treatment 48 (4.3)
Others 6 (0.5)

Values are shown as numbers with percentages (n [%]). 1) Mean ± SD.

The child’s age in months ranged from 3 to 45, with a mean and standard deviation of 24.6 ± 14.6. The numbers of males and females were 562 (50.9%) and 542 (49.1%), respectively.

Table 2 shows the correlation matrix for factors. The following explanatory valuables showing significant positive correlation with health-related quality of life (QOL) were included perceived health competence, EQ, social support, child’s age in months, and economic situation for physical QOL and perceived health competence, EQ, social support, coping, and economic situation for mental QOL. Those showing a significant negative correlation included parenting stress and child’s health status for physical QOL and parenting stress, child’s age in months, and his/her health status for mental QOL. There were no variables with multicollinearity.

Table 2

Correlation matrix for factors

FactorsChild’shealth statusEconomic situationOccupational situationEducational backgroundChild’s age in monthsEQParenting stressCopingSocialsupportPerceived health competencePhysical QOLMental QOL
Child’s health status1)
Economic situation2) –0.051
Occupational situation3) –0.040 –0.006
Educational background4) –0.016 0.227** 0.038
Child’s age in months 0.054 –0.056 –0.066* –0.095**
EQ –0.030 0.100** 0.043 0.071* –0.070*
Parenting stress 0.115** –0.192** –0.076* 0.016 0.178** –0.399**
Coping –0.052 0.117** 0.047 0.120** –0.066* 0.463** –0.231**
Social support –0.042 0.208** 0.020 0.031 –0.025 0.222** –0.333** 0.247**
Perceived health competence –0.107 0.177** –0.018 0.061 –0.127** 0.372** –0.428** 0.258** 0.305**
Physical QOL –0.070* 0.086** 0.014 –0.030 0.076* 0.129** –0.159** 0.032 0.084** 0.282**
Mental QOL –0.121** 0.198** 0.07 0.016 –0.164** 0.293** –0.534** 0.230** 0.324** 0.547** 0.047

Pearson’s correlation coefficients: ** P<0.01, * P<0.05. 1) The child’s health status: favorable, 0; receiving treatment and others, 1. 2) Economic situation (1 to 4): unfavorable, 1; favorable, 4. 3) Occupational situation: housewife/work leave, 0; full- and part-time worker and others, 1. 4) Educational background: junior high school, 1; senior high school, 2; vocational school/college, 3; university/graduate school, 4.

Figure 1 shows the results of diagram-based analysis. Regarding the development of an analytical model, the following items were considered as observed variables: EQ, perceived health competence, social support, coping, parenting stress, and health-related QOL. Furthermore, the attributes of educational background, occupational situation, child’s age in months and health status, and economic situation, as factors associated with parenting stress11, 15) were included as explanatory variables of parenting stress. As a result, all estimated values in the diagram were shown to be valid: Recognition of social support and coping were enhanced by promoting the EQ; promotion of coping alleviated parenting stress; and alleviation of parenting stress increased the mental QOL. Similarly, an enhanced EQ led to higher levels of perceived health competence, and higher levels of perceived health competence increased the physical and mental QOL. All standardized estimates in all directions in the path diagram described above were statistically significant. Furthermore, the goodness of fit of the analytical model was satisfactory, with the following values: 0.941 for GFI, 0.902 for AGFI, and 0.089 for RMSEA. The standardized indirect effect coefficient of the EQ was 0.104 for physical QOL and 0.231 for mental QOL.

Which of the following is a competency representing the highest level of emotional intelligence?

Results of analysis using the study model, which show an association between the EQ and health-related QOL

Discussion

This study focused on the EQ as a personal factor playing an important role in self-directed behavioral changes, and verified the goodness of fit of an analytical model consisting of factors that have been reported to be closely associated with the health-related QOL.

To eliminate sample selection bias, infant health assessment facilities with a visit rate of 95% or more were studied, and the questionnaire was distributed to and collected from all mothers visiting them. Although the response rate was sufficient to ensure the necessary number of samples, the overall rate was not high (60.5%). In addition to this, the response rate markedly varied among assessments (1 year and 6 months, 57.8%, and 3 years and 6 months, 67.1%). Furthermore, the number of children aged 4 and younger in the study city was slightly higher than the national mean, suggesting that the samples of this study may have been influenced by the child’s age and differences in parenting attitudes. On comparison of the mothers’ basic attributes in this study with the results of a national survey21) and studies on the EQ5), health-related QOL13), and parenting stress8), differences were slight, showing similarities between samples of the present study and the general population.

The results of diagram analysis based on structural equation modeling provided significant standardized estimates. The slightly low RMSEA index may be explained by the presence of observable variables without including latent variables22).

On the other hand, the results of this study support the hypothesis that the EQ may be a significant index for improvements in the health-related QOL of mothers of infants. They also demonstrated that the health-related QOL is a theoretical structure regulated by the EQ, with parameters, such as perceived health competence, social support, coping, and parenting stress. These results may also be supported by evidence shown in the correlation matrix. Some preceding studies have suggested that higher EQs may represent a higher ability to control emotional responses, and a feeling of emotional response management may have a positive impact on physical and mental health23).

Characteristically, the EQ was shown to markedly influence the physical and mental QOL; it was particularly closely associated with coping. The influence of the EQ on the physical QOL was indirect, rather than direct, with perceived health competence as a parameter. Similarly, the influence of EQ on the mental QOL was indirect rather than direct and was mediated by perceived health competence, social support, and coping. The result showing that EQ had the highest relation with coping is consistent with a report defining the EQ as the ability necessary to solve interpersonal and social problems occurring in diverse environments24).

In short, the results of this study suggest that it may be necessary to enhance mothers’ EQs in the following 3 respects:

1) While parenting stress markedly influences the mental QOL, its alleviation depends on the amount of coping strategies, which is increased by the EQ; in some previous studies15, 25, 26) regulating factors related to parenting stress, such as social support and economic situation, the EQ was confirmed to be the most closely associated with coping. Such a result may be explained by the necessity of enhancing the EQ to clarify one’s role and lifestyle and to promote self-control even in the presence of stress27).

2) The recognition and utilization of social support are promoted by enhancing the EQ; this may be explained as a mechanism in which they are promoted by the influence of high-level interpersonal relationship management and positive psychological processes as constructs of the EQ28).

3) The EQ influences the physical and mental QOL, which are mediated by perceived health competence, i.e., the ability necessary for health-related habits and behavioral changes. Levels of self-efficacy, goal-setting ability, self-recognition, and recognition of others may be increased by enhancing the EQ, consequently leading to self-directed health-related behaviors, creating feelings of self-growth, and resulting in an increase in the QOL29). Perceived health competence has been reported to be significantly correlated with health-related habits, such as smoking, exercise, and eating habits20). It is also considered to be a useful index for ability evaluations, conducted as a public health approach in communities and workplaces. In line with this, the results of this study may provide a basis for the development of EQ-based health-promoting approaches.

This study examined methods to promote health and improve the QOL, with a focus on self-directed health management in mothers. The EQ is a concept developed in Western countries with cultural backgrounds based on education aiming to promote the self-directedness and self-definition of duties. In contrast, in Japan, interdependence has been given priority without actively providing such education. The theoretical structure developed in this study suggests the possibility of promoting and maintaining health by enhancing the EQ, while highlighting the importance for mothers to regulate their emotional responses in terms of health promotion and QOL improvement.

Implications for practice

It may be necessary to analyze the association between the EQ and health-related QOL in a broader area, while examining appropriate intervention approaches. It is possible to improve the EQ through coaching-style education and learning experiences7). On the other hand, as coaching skills are obtained through training, irrespective of occupation, programs providing such training are likely to be increasingly adopted in diverse health educational environments in the future.

Limitations of this research

This study was conducted in a single city located in the southern area of Osaka Prefecture to compare participant attributes, such as age, educational background, economic situation, and child’s age in months, with the national means. As a result, sampling validity was confirmed, as respondents appropriately represented sample groups. On the other hand, considering the higher rate of three-generation families in the study area than that of the national mean, it may be difficult to generalize the results of this study, although no association between family structure and parenting stress has been observed.

Conclusion

Despite continuous improvements in the social environment, the health status of mothers of infants is becoming worse. In this study, an analytical model was developed, and its validity was verified, with a focus on the EQ as a personal factor to examine its influence on the mothers’ health-related QOL. As a result, the significance of the EQ in terms of health promotion and QOL improvement was confirmed. Further studies are necessary to examine appropriate health-promoting activities by analyzing behavioral changes, based on the EQ as a personal factor, in addition to social factors. It may also be necessary to shift health care from specialized top-down guidance and education to approaches promoting self-efficacy.

Acknowledgments

The authors would like to thank all participants and staff members of the Health Center of A City, Osaka Prefecture, who cooperated with this study. This study was partly conducted with a grant from the Policy-Based Medical Services Foundation.

References

2. Bandura A. Social cognitive theory in cultural context. Appl Psychol 2002; 51: 269–290. doi: 10.1111/1464-0597.00092 [CrossRef] [Google Scholar]

3. Barlow J, Esther C, Sarah SB. Meta-analysis of the effectiveness of parenting programmes in improving maternal psychosocial health. Br J Gen Pract 2002; 52: 223–233. [PMC free article] [PubMed] [Google Scholar]

4. Shimafukuro K, Arai Y, Takahashi M. Association between stress-coping patterns and psychological adaptation to the role of the mother in pregnant females. Matern Health 2009; 49: 522–530(In Japanese, Abstract in English). [Google Scholar]

5. Uchiyama K, Shimai T, Utuki N, et al.The EQS Manual. JITSUMUKYOIKU-SHU- PPAN Co., Ltd., 2007. (In Japanese). [Google Scholar]

6. Lok C-F,, Bishop GD. Emotional control, stress and health. Psychology and Health 1999; 14: 813–827. doi: 10.1080/08870449908407349 [CrossRef] [Google Scholar]

7. Suzuki N, Yamauchi R, Yanagizawa A, et al.Adoption of training programs to improve paramedic students’ communication skills and evaluation based on the emotional intelligence quotient (EQ). J Jpn Soc Emerg Med 2009; 12: 1–7(In Japanese). [Google Scholar]

8. Yamazaki A. Self-concepts of females living in family environments during parenting periods - Analysis of the “Self as/not as a Mother” –. Jpn J Nurs Sci 1997; 17: 1–10(In Japanese, Abstract in English). [Google Scholar]

9. Uchida Y, Kitayama S, Mesquita B, et al.Is perceived emotional support beneficial? Well-being and health in independent and interdependent cultures. Pers Soc Psychol Bull 2008; 34: 741–754. doi: 10.1177/0146167208315157 [PubMed] [CrossRef] [Google Scholar]

10. Imadome S. Influence of coping on physical and mental health. J Jpn Mibyou Syst Assoc 2008; 14: 147–154(In Japanese, Abstract in English). [Google Scholar]

11. Satou T, Sugahara M, Toda M, et al.Association between parenting-related stress and the severity of depression. Jpn Psychol Res 1994; 64: 409–416(In Japanese, Abstract in English). [Google Scholar]

12. Kihara MH, Kihara MK. Estimating sample size and power: The Nitty-gritty. Designing Clinical Research, Third Edition. Tokyo: Medical Sciences International, Ltd, 2009; 67-98 (In Japanese). [Google Scholar]

13. Fukuhara S, Suzukamo Y. SF-36v2TM Japanese-Version Manual; iHope International; Kyoto 2009; 182 (In Japanese).

14. Tanaka A. A study on parenting anxiety in mothers of infants. Jpn J Care and Early Child Educ 1997; 6: 57–64(In Japanese, Abstract in English). [Google Scholar]

15. Kanaoka M, Fujita D. Influence of social support on the mental health of mothers of infants. Jpn J Public Health 2002; 49: 305–312(In Japanese, Abstract in English). [PubMed] [Google Scholar]

16. Munakata T. Environments for preventive health care behaviors–Health and diseases from the viewpoint of behavioral science–. Medical Friend Co., Ltd., 1996; 128-129 (In Japanese). [Google Scholar]

17. Kawai N, Shouji J, Chiga Y, et al. A clinical study on parenting anxiety–development of a parenting difficulty profile scoring questionnaire–. The Bulletin of Japan Child and family Research Institute (JCFRI) 1999; 35: 109-143 (In Japanese).

18. Hack TF, Degner LF. Coping with breast cancer A cluster analytic approach. Breast Cancer Res Treat 1999; 54: 185–194. doi: 10.1023/A:1006145504850 [PubMed] [CrossRef] [Google Scholar]

19. Ozaki K. Revision of a stress self-assessment scale for university students–Toward transactional analysis–. Annu Rep Kurume Univ Grad Sch Comp Cult Res 1993; 1: 95–114(In Japanese). [Google Scholar]

20. Togari Y, Yamazaki Y, Koide A, et al.Revised-version. Perceived health competence scale (PHCS). Verification of the reliability and validity of its Japanese version. Jpn J Public Health 2006; 53: 51–57(In Japanese, Abstract in English). [PubMed] [Google Scholar]

22. Toyota H, Maeda T, Yanagawa H. Statistics for Cause Analysis–Guide to Analysis of Covariance Structures–. Kodansha, Ltd., 2009. (In Japanese). [Google Scholar]

23. Chiufen L, George DB. Emotion control stress and health. Psychology and Health 1999; 14: 818–827. [Google Scholar]

24. Bar-On R, Brown JM, Kirkcaldy BD, et al.Emotional expression and implications for occupational stress: An application of the emotional quotient inventory (EQ-i). Pers Individ Differ 2000; 28: 1107–1118. doi: 10.1016/S0191-8869(99)00160-9 [CrossRef] [Google Scholar]

25. Tanaka K, Kosugi S. Social support and coping strategies–Association with psychological stress responses. Job Stress Res 2002; 9: 169–177(In Japanese, Abstract in English). [Google Scholar]

26. Yamaguchi S, Endo U, Kobayashi N, et al.Coping behaviors in mothers one month postpartum and the relationship between coping behaviors, parenting anxiety, and social support. Matern Health 2009; 50: 141–147(In Japanese, Abstract in English). [Google Scholar]

27. Cullen KW, Baranowski T, Smith SP. Using goal setting as a strategy for dietary behavior change. J Am Diet Assoc 2001; 101: 562–566. doi: 10.1016/S0002-8223(01)00140-7 [PubMed] [CrossRef] [Google Scholar]

28. Seligman MEP, Yelin A. Positive psychotherapy. Behav Res Ther 1987; 25: 1–24. doi: 10.1016/0005-7967(87)90110-0 [PubMed] [CrossRef] [Google Scholar]

29. Lynch TR, Morse JQ, Mendelson T, et al.Dialectical behavior therapy for depressed older adults a randomized pilot study. Am J Geriatr Psychiatry 2003; 11: 33–45. [PubMed] [Google Scholar]


Articles from Journal of Rural Medicine : JRM are provided here courtesy of Japanese Association of Rural Medicine


What is the highest level of emotional intelligence?

Managing emotions: The ability to manage emotions effectively is a crucial part of emotional intelligence and the highest level. Regulating emotions and responding appropriately as well as responding to the emotions of others are all important aspects of emotional management.

Which of the following is the best definition for emotional intelligence?

Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Which characteristic is one of the components of emotional intelligence?

Empathy. Empathy, or the ability to understand how others are feeling, is absolutely critical to emotional intelligence.

What are the attributes of emotional intelligence quizlet?

What are the 5 components of emotional intelligence? emotional awareness, accurate self-assessment, self-confidence, ability to recognize emotions and their effects on you and others.