Last updated: 10/04/2022 This Quick Guide covers when and how to enter other insurance information (Third-Party Liability) or Medicare crossover information. Other insurance information should be entered on
claims with Third-Party Liability (TPL)/commercial insurance. For claims billed to Medicare, provide the Medicare crossover information (see description below). Medicare crossover information should be entered on any claim that was billed to Medicare first. The term "Crossover claim" may refer to a claim that is directly from Medicare (and has since "crossed over" to Health First Colorado [Colorado's Medicaid Program] for processing) or a provider-initiated claim (submitted via the Provider Web Portal, batch or paper) that contains Medicare claim information. A crossover claim does not necessarily have to come directly from Medicare. Medicare Health Maintenance Organization (HMO) Co-pays should be treated like original Medicare Coinsurance. Enter the total of Medicare Coinsurance + Medicare Co-pay amount into the Co-insurance Amount field under the Medicare Crossover Details section of the claim. From the list below, identify the example below which most closely matches your claim, then proceed to the appropriate page for instructions. The sample screens shown in this guide may vary depending on claim information. The Billing Provider ID will be used for claims payment. If the Billing Provider ID is a National Provider Identifier (NPI), the Web Portal automatically selects the NPI that is effective on the "From Date" in the Service Details section or the from date of the "Covered Dates" in the Claim Information section and inserts that NPI into the "Billing Provider ID" field during Submit Claim: Step 3. Completion of the Service Facility Provider ID/Service Facility Provider Location ID is conditional. If a provider has the same provider type for multiple enrolled, service locations, the provider should use the unique NPI in the Billing Provider ID field. The provider may use the unique NPI in the Service Facility ID field if they choose. If the NPI for the billing provider is different than the location where the service was rendered, the Service Facility ID/Service Facility Provider Location ID field must be completed.
Professional Claim with TPL
TPL DeniedIf the TPL was denied, enter "0.00" in the Paid Amount field and "1" in the Paid Units field. Once complete, click "Submit." TPL applied to deductibleWhen the TPL has applied the entire amount to patient responsibility, and a prior authorization is required for the service, the EOB from the TPL must be attached to the claim for verification. Institutional Claim with TPL
Entering Medicare Crossover Information on a ClaimProfessional Claim with Medicare (Crossover)
Institutional Inpatient Claim with Medicare (Crossover)
Institutional Inpatient Claim with Medicare (Part B Only Crossover)
Institutional Outpatient Claim with Medicare (Crossover)
Need More Help?Please visit the Quick Guides web page to find all the Provider Web Portal Quick Guides. Which of the following is the term that describes accounts receivable that are deemed to be uncollectible?An allowance for doubtful accounts is a contra account that nets against the total receivables presented on the balance sheet to reflect only the amounts expected to be paid. The allowance for doubtful accounts estimates the percentage of accounts receivable that are expected to be uncollectible.
Which of the following describes the practice of routinely submitting claims that have the same coding or modifier errors?Which of the following describes the practice of routinely submitting claims that have the same coding or modifier error? Correct Answer: Abusive Billing Pattern. Abusive billing patterns can occur unintentionally in organizations due to claim errors, including inaccurate coding or modifier assignment.
What describes the first listed diagnosis code on a claim?Z codes are designated as the principal/first listed diagnosis in specific situations such as: To indicate that a person with a resolving disease, injury or chronic condition is being seen for specific aftercare.
Which of the following formats are used to submit electronic claims to a third party payer?The 837P (Professional) is the standard format used by health care professionals and suppliers to transmit health care claims electronically.
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