Which are reasons that accurate documentation in the medical record is important?

Documentation Matters Toolkit

Providers are responsible for documenting each patient encounter completely, accurately, and on time. Because providers rely on documentation to communicate important patient information, incomplete and inaccurate documentation can result in unintended and even dangerous patient outcomes. Accurate documentation supports compliance with federal and state laws and reduces fraud, waste, and abuse.

The purpose of medical documentation goes beyond simply recording patient care so that medical professionals can monitor and plan the patient's status and care. It reduces the risk of treatment errors and improves the likelihood of a positive outcome. It also provides a resource to review cases for opportunities to improve care and offers necessary information for medical billers.

Purpose of Medical Documentation

The primary purpose of documentation in the hospital is to ensure that patients get the care they need by providing medical professionals the information necessary to make good care decisions, notes the Journal of AHIMA. While receiving medical care, a patient is likely to deal with a variety of medical professionals, which may include multiple doctors and nurses. Patients may also see providers at other facilities for ongoing or follow-up care. Medical documentation also includes lab test results and imaging from technicians that the patient may not even directly speak to.

The patient's file should include a diagnosis and treatment plan as well as the treatments that have already been administered. Clear and accurate medical documentation ensures that any doctor or nurse just coming on shift will correctly treat the patient. It also helps to prevent incorrect administration of medications. The treatment plan helps to make sure the patient receives the follow-up care needed to fully recover or manage an ongoing condition.

Finally, good medical documentation is critical in emergency situations. Doctors need to know about a patient's diagnosis and underlying conditions to ensure the treatments offered in an emergency don't cause harm.

Care Quality Control

The importance of medical record documentation goes beyond quality care for the patient. It also helps the hospital and medical facility ensure that the quality of care offered at their facility is up to standards. If a patient makes a complaint and the patient's case is reviewed by the medical board or peer review inquiry, excellent medical records can show whether the care given was up to standard or if mistakes were made, advises The Doctors Company.

Medical records can not only show that doctors are meeting standards of care, but they may reveal areas where the hospital or medical facility can improve their procedures, improving quality of care and efficiency of the staff. Making improvements based on health records has become easier as many hospitals are using electronic records. The Office of the National Coordinator for Health Information Technology showed that in a survey of hospitals between 2015 and 2017, 82 percent of hospitals used these records for quality-improvement purposes.

Hospital Financial Considerations

Keeping good medical records is also important to ensure that the hospital can bill appropriately and to help reduce malpractice risks. Medical records ensure that services and treatments can be properly billed to the insurance company or patient. If there is any question about the medical necessity of treatment during a billing audit, good medical records will offer the justification needed, notes The Doctors Company.

In cases of malpractice lawsuits, good medical documentation can refresh your memory if you are called upon to testify. It also ensures you have the information necessary to evaluate the care provided. In many cases, some or all of the patient's medical record is considered a legal document, so recording detailed and accurate information helps to build trust with the jury if the case goes to court. Using professional language, even when documenting an interaction with a difficult patient is important. Criticizing other providers or using euphemisms such as “drug seeker” can reduce your credibility during a trial, advises Medical Mutual Insurance Company of Maine.

Posted in Electronic Health Records

Last Updated | August 30, 2022

Over the course of the last two decades, the medical industry has greatly evolved, and the demand for integrated and convenient medical documentation has been increasing to improve the efficiency and productivity of healthcare services for both patients and physicians. The impact of electronic health records is pretty effective, but there are also various challenges in implementing electronic health records.

Electronic health records have improved the monitoring of patient care while minimizing the risk of errors during the treatment process. With the ever-changing technological standards, it’s essential to understand the documentation process and why it has become a crucial part of the medical industry. That being said, below we will be sharing the importance of proper medical documentation in the EHRs!

  • Standards and Guidelines Pertaining To Health Records
  • Medical Record Documentation – Best Practices
  • What Is The Primary Purpose Of EHRs?
  • Integration HL7 Integration Engine with EHR Systems
  • Best Tips for Medical Documentation with the Help of EHRs
  • Electronic Medical Records Policy and Procedure Template in EHRs
  • Medical Record Documentation and Legal Aspects Using EHRs
  • Medical Record Documentation Examples Which Fit In EHR
  • Impact of Electronic Health Records on Healthcare Documentation Specialist Roles and Responsibilities
    • What is one of the purposes of medical documentation?
    • Which principle should guide the nurse’s documentation of entries on the client’s medical record?
    • What are some ways to reduce medical errors in documentation?
    • Why are accurate medical coding, billing, and documentation important?
    • What is a medical documentation specialist?
    • How is the documentation organized in the patient’s medical record?
    • What is a healthcare documentation specialist?
    • How much does telemedicine cost?

Standards and Guidelines Pertaining To Health Records

Why is documentation important in healthcare?” is a widely asked question, but understanding the standards and guidelines pertaining to health records is even more important. To begin with, the health records must have the patient’s ID number and name on every page. As for the patients’ biodata, it must include the contact number, employer, address, and marital status.

The entries in medical and health records should have identification, such as electronic initials, identifiers, and handwritten signatures. As far as the entrees are concerned, they must be dated. The health records have the problem list, which must include the medical conditions or illnesses of the patients. On top of everything, the potential adverse reactions or medication allergies must be outlined.

One might believe that only the current medical information of patients is essential, but the health records also need to include the past medical history, inclusive of severe illnesses, conditions, and accidents. In the case of younger patients, the medical history needs to include the illnesses and operations of childhood, along with prenatal care.

One essential guideline is adding information about the use of substances and alcohol in patients. With the medical health records, the lab tests must be ordered, along with diagnoses for outlining the findings. With health records, the physicians have to ensure that treatment plans are complying with the diagnoses, along with follow-up care and visits.

The health records must outline the unresolved issues through medical treatments. In case patients request a consultation, a note from the consultant must be added to the records. All the lab reports, imaging reports, and consultation reports must be initialed by the physician before it’s added to the health records. Also, the immunization records of young patients must be updated.

Medical Record Documentation – Best Practices

Electronic health records and documentation can be complicated, and it wouldn’t be wrong to say that doctors are still trying to adapt to the change. To begin with, physicians must have a clear understanding of the scope and best practices for maintaining medical record documentation. Certain best practices can assist physicians to keep up with the right medical record documentation.

These practices are essential for the proper exchange of information during interactions between patients and physicians. In addition, it ensures that all the interactions are properly recorded and integrated with the notes. These practices involve ensuring that health records have accurate and precise information. Also, the patients must encourage routine analysis of healthcare records.

The medical staff must ensure that health record documentation is part of the competencies. The healthcare facilities must implement the six Cs with medical record documentation which includes the cause of disease symptoms, clinical importance of the negative test results, and chronic conditions that can influence patient care.

In addition, six Cs also include clarity and checking the laterality. The documentation review must be conducted properly, ensuring that everyone is able to understand the knowledge gaps. The physicians must collaborate with each other to create practical and measurable goals for improving the documentation.

What Is The Primary Purpose Of EHRs?

The electronic health record is the digitalized paper chart of the patients. These solutions are real-time and are focused on patients for instant availability of the information. In addition, it promises secure storage of data and information for authorized users.

The primary purpose of EHR in proper medical documentation is its ability to contain the treatment plans, diagnoses, medical history, medications, allergies, immunization dates, lab test results, and radiology images. It allows access to tools that physicians can use for making decisions regarding patient care and treatment plans.

The implementation of EHRs can help streamline and monitor healthcare workflow processes. With proper adherence to the medical record documentation standards, healthcare facilities will be able to create the information and manage them in a digital form. In addition, even the affordable care act and electronic health records help with information sharing across different facilities and organizations.

It’s already a fact that EHRs are seamlessly replacing paper-based patient charts with electrical and digital patient charts. It can be utilized for producing electronic notes without compromising efficiency and effectiveness. With EHRs, the clinical notes can be easily entered that align with the documentation and evaluation standards. There is multiple EHR software suitable for mental health.

Integration HL7 Integration Engine with EHR Systems

In modern healthcare environments, the purpose of the integration engine is to ensure quick software deployment. The integration engines can ease the connectivity and leverage the data for improved operations. Moreover, it allows the implementation and adoption of new technology, which improves the workflow for healthcare providers. Not to forget, it can utilize data for connecting patients with healthcare.

There are multiple benefits of integrating the HL7 integration engine with EHR systems. First of all, it can help migrate the EHRs and integrate new apps into the healthcare infrastructure. Moreover, the deployment of interfaces will be quicker. Perhaps, the most significant benefit of the integration is that it can help maintain higher data availability for healthcare providers to reduce downtime and leads to efficient emergency response.

The integration of EHR systems and the HL7 integration engine can also help with data exchange with web APIs and HL7 FHIR (the data exchange is done according to the set standards). In addition, it can help develop logical workflows for providing on-time alerts to the designated healthcare provider. On top of everything, this integration helps keep an eye on every interface’s status. Lastly, it can integrate data between the on-site and cloud systems.

With the right vendor, healthcare facilities can build the interfaces accurately and efficiently. We suggest that you look for integrated systems that are characterized by develop-and-test IDE and configuration wizards. In addition, it should offer mapping for the development of basic interfaces. To summarize, the integration of EHR systems and the HL7 integration engine promises seamless data flow.

Which are reasons that accurate documentation in the medical record is important?

Best Tips for Medical Documentation with the Help of EHRs

The medical documentation process is incredibly important (equally important to patient interactions). With accurate notes and reports, the communication about care continuity and practices is improved. Also, it reduces the chances of queries and enhances the claim reimbursements despite the high cost to make a healthcare app. This is one of the prime reasons that organizations have invested in automated solutions.

These automated solutions allow physicians to improve their clinical notes. However, some tips can improve the outcome and effectiveness of the medical record and documentation, such as;

  • Identifying the Professional Standards

To improve the medical documentation, professional standards and guidelines must be outlined that comply with the industry standards. These standards must have brevity and clarity.

  • Education & Awareness

It’s evident that some healthcare facilities think that new recruits will be aware of CMS medical record documentation guidelines and standards, but these skills can be improved. It’s suggested to create a well-integrated and structured awareness and training campaign. The training must be offered about medical documentation to new as well as current employees.

  • Support Systems

In particular, we are talking about peer-to-peer support systems. For reducing the dependence on EHR vendors, nominating the personnel for heading the documentation improvement will be a better choice. The personnel must be aware of the ins and outs of top documentation practices.

  • Reviewing the Information 

This is the most important yet the most underrated part of the documentation process. Everyone must review the documentation system because it’s beneficial for improving the accuracy of electronic health records. All in all, small errors can be identified, corrected, and validated.

Electronic Medical Records Policy and Procedure Template in EHRs

  • Declaration of Legal Health Records

When it comes down to the electronic medical records policy and procedure for EHRs, there are specific elements that are often mentioned in the medical documentation template. In the first place, legal health records must be declared. It includes the source of clinical data, clinical records, external reports, and records.

  • Completion Of Documents

The documents must be optimized and completed. There are paper as well as electronic portions to consider when it comes down to documents. It’s essential to localize the electronic documents and ensure that the documents are only available in the read-only form.

  • Amendments & Corrections 

The policy and procedure template in the electronic health records must include amendments and corrections. The changes are made in the form of amendments, deletions, and addendums. However, the changes are not limited to the back-end programs. As far as the changes are concerned, it must have the feature to change the account number, medical record number, patient name, service data, and signature.

  • Authentication, Dating, And Timing

The authentication and timing must be consistent and comply with federal and state laws. All the entries and data in the medical records must be authenticated, dated, and timed in electrical as well as written form. This must be done by the person who is responsible for providing the provided services. Also, all the information and entries must be documented accurately.

  • Versioning 

When it comes down to the versioning of medical record documentation, the healthcare facilities have to check if different versions of the document will be displayed or only the final version. In addition, it outlines who will have access to the document version, and the flagging must be outlined for every version and their availability.

  • Records Of Outpatients 

Healthcare facilities have to maintain a record of every patient who is receiving outpatient services. This record must be correlated and maintained according to the medical records from emergency and inpatients.

  • Responsibilities 

The healthcare facilities should work in collaboration with the legal and information services for creating and maintaining the documents. The content needed for decision-making must be identified. Also, all the information content should be developed, coordinated, and administered.

  • Maintenance & Revision 

The legal health record policy and procedures must be revised after an in-depth review. The review must be done on an annual basis. Also, it ensures that information is updated and in compliance with current data.

  • Malpractice Claims in Medicine

The EHRs surely show better performance and long-term benefits. However, there are some errors associated with the implementation process or transiting from a manual to a digital system. That being said, it can result in malpractices and errors, which subsequently lead to penalties, and fines for hospitals, and other healthcare institutions.

  • Medical Errors

It’s usually believed that EHRs can reduce the chances of medical errors. However, extra dependence and complacency on these systems can result in minor mistakes that can result in colossal medical errors.

  • Unauthorized Access 

With the higher utilization of technology, there are rising threats to cybersecurity breaches. The computerized system is always prone to unauthorized access by hackers, hence the higher chances of data theft. That being said, unauthorized access can lead to strict legal actions against hospitals, and healthcare facilities.

Medical Record Documentation Examples Which Fit In EHR

When it comes down to electronic medical records, medical record documentation has various factors involved, such as billing data, administrative data, demographics of patients, progress notes, medical histories, and vital signs. In addition, it outlines the medications, diagnoses, allergies, immunization dates, and radiology images.

Impact of Electronic Health Records on Healthcare Documentation Specialist Roles and Responsibilities

To begin with, the impact goes beyond the prescription of medications. According to early research, electronic records can enhance preventive care for different conditions. In addition, these systems have improved cardiovascular conditions within the primary care niche. These documentation systems can be utilized for implementing the care guidelines.

These systems can improve the management and communication of clinical information for patients as well as healthcare providers. In addition, these systems help to minimize errors in prescriptions. Also, the complex orders can be clarified and help with improved and quicker access to health information and data.

FAQs

What is one of the purposes of medical documentation?

Precise and clear documentation is essential for providing quality care to patients while ensuring timely payments. On top of everything, the medical documentation will empower the healthcare providers to plan the treatment, thus improving the overall quality of healthcare services.

Which principle should guide the nurse’s documentation of entries on the client’s medical record?

When it concerns the principles for guiding the documentation entries, precise measurements must be used instead of approximate values.

What are some ways to reduce medical errors in documentation?

For reducing medical errors in documentation, the procedures must be double or triple-checked. In addition, using the name alerts and following the correct reconciliation processes is essential. Lastly, everything must be documented properly.

That being said, one other way of reducing medical errors in documentation is investing in UX research in the healthcare field. This is because research will help design the proper documentation system that enables intuitiveness.

Why are accurate medical coding, billing, and documentation important?

It can lead to on-time payment claims for physicians and hospitals. In addition, accurate documentation will result in effective and better patient care services.

What is a medical documentation specialist?

The medical documentation specialist is responsible for listening to the physicians’ voice records. Also, they transcribe the information in electronic records and reviews.

How is the documentation organized in the patient’s medical record?

The documentation is organized in the patient medical records in the categories of vital signs, demographics, medications, problems, allergies, progress notes, and treatment plans. It can be recorded on online systems

What is a healthcare documentation specialist?

The healthcare documentation specialist is responsible for creating the medical records of the patients and revising different aspects of the patient’s health and medications.

How much does telemedicine cost?

The telemedicine cost ranges from $1500 and $2000 and can go as far as $100,000 for a full-fledged business. The cost involves hardware, as well as software components such as the high-speed internet, computer system, and other paraphernalia, which are essential for video communication with the patient, and large storage space for medical data storage.

Why is accurate medical documentation important?

Complete and accurate medical recordkeeping can help ensure that your patients get the right care at the right time. At the end of the day, that's what really matters. Good documentation is important to protect you the provider. Good documentation can help you avoid liability and keep out of fraud and abuse trouble.

Which are reasons that accurate documentation in the medical record is important select all that apply?

Which are reasons that accurate documentation in the medical record is important? (Select all that apply.) Documentation in the medical record is important for reimbursement for care, for providing a record of services, for communication between providers, and for promoting continuity of care.

What are the four reasons why we document in the medical record?

Four Reasons to Document Medical Records Properly.
Communicates with other health care personnel. Documentation communicates the what, why, and how of clinical care delivered to patients. ... .
Reduces risk management exposure. ... .
Records CMS Hospital Quality Indicators and PQRS Measures. ... .
Ensures appropriate reimbursement..

What are the five basic reasons that accurate health records are kept?

Healthcare organizations maintain medical records for several key purposes:.
Patient Care. Patient records provide the documented basis for planning patient care and treatment..
Communication. ... .
Legal documentation. ... .
Billing and reimbursement. ... .
Research and quality management..