Show
Tips for Effective CommunicationThere are many different ways to communicate with a Deaf person, here are a few tips.A few basic principlesCommunicating with Deaf and hard of hearing people is easy if you follow some basic principles and use communication access services such as interpreters or CART. The most important point to remember is to ask the Deaf or hard of hearing person his or her preferences and tips he or she finds helpful. Four Ways to Get a Deaf Person's Attention
There are many ways to call for a Deaf person's attention without raising your voice.Move YourselfMove yourself into the person's visual field so you can be seen. Tap ShoulderIt is ok to touch by lightly tapping a person's shoulder. Flick LightsFlashing a light switch will almost always capture their attention. Ask the IndividualFind out how a person you interact with frequently prefers to be called. Ten Tips to Remember When Communicating With a Deaf Person
What is the best way to communicate with a Deaf or hard of hearing person?Hover to see answer Ask the Deaf or hard of hearing person their preference.Each individual has different communication needs. Asking is the best way to know the best approach. Can Deaf people read lips?Hover to see answer Most Deaf and hard of hearing people do not speech-read well.About 70% of English is difficult or impossible to understand. Be sure to find other options if possible. Communicating In Specific SituationsCommunication Options Using ASL Interpreters Tips for Group Settings Tips in an Emergency Tips for Hospital Staff Using CART Interacting with a Deaf IndividualCommunication Options for a Deaf or Hard of Hearing PersonBecome familiar with the following options as one or more may be helpful to a Deaf or hard of hearing person and the need may change depending on the situation. We cannot stress enough that you should ask the Deaf or hard of hearing person his/her communication preference. The following are the major options:
Speech-reading
Using An Interpreter
Successful interaction and usage of the interpreter with the Deaf consumer
To hire a qualified sign language interpreter, call DHCC’s Interpreter Referral Department (IRD) at 610-604-0452. Interacting in Group SettingsWhether you are hosting a meeting, workshop, presentation or other situation where multiple people are together, there are a few best practices.
Emergencies: How to interact with Deaf and Hard of Hearing individualsDHCC is committed to providing resources to help police officers communicate and interact effectively with Deaf, hard of hearing and DeafBlind individuals. As always, if you have an emergency and need an American Sign Language Interpreter, please call 610-604-0452! Communication Options in an EmergencyThe following communication options may help when you have an emergency and are waiting for a qualified interpreter to arrive:
Communication Tips in an Emergency
Communication Tips for Hospital StaffDHCC is committed to providing resources to help police officers communicate and interact effectively with Deaf, hard of hearing and DeafBlind individuals. As always, if you have an emergency and need an American Sign Language Interpreter, please call 610-604-0452! The following are helpful if a Deaf or hard of hearing patient is under your care.
CART EtiquetteWhat is an effective way to show respect for patients in your communication?Establish a rapport.
Make eye contact when appropriate and help your patient feel comfortable with you. Pay attention to the patient's concerns. Sit down near the patient.
Which of the following actions is appropriate when communicating with an individual who is hearing impaired?Speak clearly, slowly, distinctly, but naturally, without shouting or exaggerating mouth movements. Shouting distorts the sound of speech and may make speech reading more difficult. Say the person's name before beginning a conversation.
Which is an example of a good communication techniques when communicating with an elderly patient?Talk slowly and clearly in a normal tone. Shouting or speaking in a raised voice actually distorts language sounds and can give the impression of anger. Avoid using a high-pitched voice; it is hard to hear. Face the person directly, at eye level, so that he or she can lip-read or pick up visual clues.
What is a key component to effective communication with a patient?Physicians may consider five steps for effective patient-centered interviewing as shown in Table 1 10. The following four qualities are important components of caring, effective communication skills: 1) comfort, 2) acceptance, 3) responsiveness, and 4) empathy 11.
|