Insurance premiums have increased, and cost-of-living raises have not kept up is a

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What is one of the characteristics that needs to be emphasized in order to maintain build or repair your credibility when it comes to writing business messages?
What is the best tone for most business messages?
Which of the following can be used to assess the reputation of an organization and the emotional quality of the online conversations about it?
Which sections of a message have the greatest impact on the audience?

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What is one of the characteristics that needs to be emphasized in order to maintain build or repair your credibility when it comes to writing business messages?

To build, maintain, or repair your credibility, emphasize the following characteristics: Honesty. Demonstrating honesty and integrity will earn you the respect of your audiences, even if they don't always agree with or welcome your messages.

What is the best tone for most business messages?

"The business writer should strive for an overall tone that is confident, courteous, and sincere; that uses emphasis and subordination appropriately; that contains nondiscriminatory language; that stresses the "you" attitude; and that is written at an appropriate level of difficulty" (Ober 88).

Which of the following can be used to assess the reputation of an organization and the emotional quality of the online conversations about it?

Sentiment analysis is the process of detecting positive or negative sentiment in text. It's often used by businesses to detect sentiment in social data, gauge brand reputation, and understand customers.