In which section of the patient health record would the nurse enter subjective and objective data quizlet?

Define Health care documentation

Any written or electronically generated information about a patient that describes the patient, the patient's health, and the care and services provided, including the dates of care

What is the primary purpose of health care documentation and recording systems?

The facilitation of information flow that supports the continuity, quality, and safety of care

Who are standards for documentation established by?

Each health care organization's policies and procedures

Should be in agreement with The Joint Commission's standards and elements of performance

What does the ANA's model for high-quality nursing documentation reflect and include?

Reflect the nursing process

Includes:
Accessibility

Accuracy

Relevance

Auditability

Thoughtfulness

Timeliness

Retreivability

Define medical record

A document with comprehensive information about a patient's health care encounter, as well as demographics administrative and clinical data

What serves as the major communication tool between staff members and as a single data access point for everyone involved in the care of a patient?

Medical record

The medical record is a document and must meet guidelines for...

Legal document

Must meet guidelines for:

Completeness
Accuracy
Timeliness
Accessibility
Authenticity

What four things must every entry in a medical record include?

Date
Time
Signature
Credentials

Ethical practice dictates that nurses document only interventions that are __________________________

Preformed

Can medical record entries be altered or obliterated?

No

What type of information is medical record documentation based on?

Facts, not opinions

What is the difference between EMR and EHR?

EMR - Electronic Medical Record: is a record of one episode of care, such as an inpatient stay or an outpatient appointment

EHR - Electronic health record: is a longitudinal record of health that includes the all information from one or more care settings

Define Computerized Provider Order Entry (CPOE)

Allows clinicians to enter orders in a computer that are sent directly to the appropriate department.

May include medication interactions, screening and reminders for preventative health actions such as vaccinations

The delivery of safe, evidence-based, high-quality nursing practice requires nursing documentation to be..

Clear
Accurate
Accessible

What is PIE?

Problem

Intervention

Evaluation

Ex:
P: Acute pain in lower right quadrant of abdomen rated by postsurgical patient as 8/10.
I: Morphine sulfate (5 mg IV) given at 0930 per order for LRQ abdominal pain relief.
E: Patient reported a 3/10 pain level 20 minutes after an analgesic was administered.

What is APIE?

Assessment

Problem

Intervention

Evaluation

Ex:
A: Patient holding hand over surgical site and grimacing while reporting pain at a level of 8/10 on the pain scale.
P: Acute pain in lower right quadrant of abdomen rated by postsurgical patient as 8/10.
I: Morphine sulfate (5 mg IV) given at 0930 per order for LRQ abdominal pain relief.
E: Patient reported a 3/10 pain level 20 minutes after an analgesic was administered.

What is SOAPIER?

Subjective data

Objective data

Assessment

Plan

Interventions

Evaluation

Revision

Ex:
S: What do the patient and others tell you?
O: What are the results of the physical examination, relevant vital signs, or other tests?
A: What is the patient's current status?
P: What interventions are necessary?
I: What treatments did the nurse provide?
E: What are the patient outcomes after each intervention?
R: Does the plan stay the same? What changes are needed to the care plan?

What is DAR?

Data

Action

Response

Ex:
D: Patient grimacing. Holding hand at abdominal surgical site. Pulse 98. States pain at a level of 8/10.
A: Given morphine sulfate 5 mg IV per order and repositioned for comfort.
R: 20 minutes after morphine is given, patient states relief with a pain level at 2/10.

What is charting by exception (CBE)?

Documentation that records only abnormal or significant data.

Reduces charting time by assuming certain norms.

**Each facility must define what is normal

What is the goal of case management documentation?

To achieve realistic and desired patient and family outcomes within appropriate lengths of stay and with appropriate use of resources

What does the medication administration record (MAR) include?

List of ordered medications

Dosages

Routes

Times

What is included in an admission summary?

Patient history

Medication reconciliation

Initial assessment that address the patient's problems

Identification of needs pertinent to discharge planning and formulation of a plan of care based on those needs

What is included in the discharge summary?

Addresses the patient's hospital course and plans for follow-up

Documents the patient's status at discharge

Includes information on:
Medication and treatment

Discharge placement

Patient education

Follow-up appointments and referrals.

What is seen as the most reliable source of information in any legal action lated to care?

Medical record

What is the right to privacy?

The right to be free from intrusion or disturbance in a person's private life

Right to control access to personal information

When it comes to medical records, patients have the right to..

Obtain, view, update a copy of

When do hand-offs occur?

Between providers, between shifts, at the time of unit transfer or discharge referral

Hand-off reporting should provide what type of information to the next caregiver? Why?

Accurate, timely, and important information to ensure patient safety.

What is a sentinel event?

A safety occurrence that affects a patient and causes death, serious permanent or temporary injury, or requires interventions to sustain life.

What is the S in SBAR?

Situation

What is happening at the current time?

What is the B in SBAR?

Background

What are the circumstances leading up to this situation?

What is the A in SBAR?

Assessment

What does the nurse think the problem is?

What is the R in SBAR?

Recommendation

What should we do to correct the problem?

A hospital has just implemented the use of electronic health records (EHRs). While learning to use this new system, the nurse realizes that EHRs may do which of the following?

a. Limit access to the patient record to one person at a time

b. Improve access to patient information at the point of care

c. Negate the use of nursing documentation

d. Increase the potential for medication errors

b. Improve access to patient information at the point of care

Rationale:
Use of EHRs can improve access to patients' information. An unlimited number of people at a time can access a patient's medical record. Nursing documentation is an essential part of nursing care, whether it is completed on paper or electronically. The potential for medication errors decreases when electronic medication administration records are used.

Which statement best contributes to the nurse's documentation of assessment of patient status in the patient's medical chart?

a. "Patient had a good day with minimal complaints. Patient was pleasant and cooperative during morning care."

b. "Patient complained that the nurse didn't come quickly enough when she pressed the call button."

c. "Patient rated pain 7/10 at 7:45 a.m. Received pain medication at 8 a.m. reporting pain 3/10 at 8:30 a.m."

d. "Patient was grumpy today, even after administration of pain medication, a back massage, and a nap."

c. "Patient rated pain 7/10 at 7:45 a.m. Received pain medication at 8 a.m. reporting pain 3/10 at 8:30 a.m."

Rationale:
This entry is concise, complete, and objective. It gives exact times, pain levels, and nursing interventions performed. Using terms like good or grumpy are subjective judgments or opinions and should be avoided. Stating a patient complaint would be okay if it listed specific times of occurrence, nursing assessment performed, and the nursing interventions performed to correct the issue.

A patient requests a copy of his medical record. What is the correct response by the nurse?

a. Inform him that his record is the property of the facility and cannot be accessed by anyone but staff.

b. Tell him that the Code for Nurses does not allow you to give him access to his records.

c. Acknowledge that he has the right to have a copy of his records, and make arrangements per facility policy.

d. Refer his request to the hospital administrator because all such requests need to go through proper channels.

c. Acknowledge that he has the right to have a copy of his records, and make arrangements per facility policy.

Rationale:
As part of the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and updated in 2009 in The American Recovery and Reinvestment Act (ARRA), patients' rights include obtaining, viewing, or updating a copy of their own medical records. Usually an electronic health record (EHR) copy is sent to the patient within 30 days. Facilities can charge the patient for the cost incurred in copying and sending medical records. Methods for implementation vary by facility and type of medical record. The Code for Nurses does not control who has access to medical records. Requests would go through the medical records department or the person or department responsible for obtaining and copying patient records.

A patient's sister comes to visit and asks to read the patient's medical records. What is the best response by the nurse?

a. Settle her in a chair at the nurses' station and give her access.

b. Respond that the contents of a patient's medical records are private and confidential.

c. Tell her she can read the medical records only if the patient sits with her.

d. Distract the sister by changing the subject and then walking away.

b. Respond that the contents of a patient's medical records are private and confidential.

Rationale:
Without special permission from the patient, only those with a need-to-know-the-information-for-care reasons have access to the medical record. The patient has a legal right to control access to personal information, and the nurse should not give the sister access, even with the patient present. It is best to be honest and explain the patient's legal rights rather than avoiding the subject.

Which are reasons that accurate documentation in the medical record is important? Select all that apply.

a. Reimbursement for care

b. Evidence of care provided

c. Communication between health care providers

d. Nonlegal documentation of a nurse's actions

e. Promotion of continuity of care

a. Reimbursement for care

b. Evidence of care provided

c. Communication between health care providers

e. Promotion of continuity of care

Rationale:
Documentation in the medical record is important for reimbursement for care, for providing a record of services, for communication between providers, and for promoting continuity of care. The record is a legal document, not a nonlegal document.

Which note is an example of the S in SBAR?

a. Patient resting; pain was rated 3/10 1 hour after receiving narcotic analgesic.

b. Patient was admitted on evening shift with a fractured right femur after a fall at home.

c. Patient's pain was rated 8/10 before administration of narcotic pain medication.

d. Assess pain every 2 hours, continue pain medication as prescribed, and provide backrub.

a. Patient resting; pain was rated 3/10 1 hour after receiving narcotic analgesic.

Rationale:
The S in SBAR stands for situation. In this case, the patient is resting, and the pain is rated 3/10 at 1 hour after receiving a narcotic analgesic. Describing the admission reason and time provides the background (B). Assessment (A) of this patient revealed pain rated 8/10 before giving pain medication. The nurse's recommendation (R) is that pain should be assessed every 2 hours and that pain medications should be given as prescribed.

Which attributes are important in nursing documentation? Select all that apply.

a. Inconsequentiality

b. Timeliness

c. Relevancy

d. Accuracy

e. Factual basis

b. Timeliness

c. Relevancy

d. Accuracy

e. Factual basis

Rationale:
Documentation should be completed in a timely manner, be relevant and concise, and be accurate and factual. Inconsequentiality suggests a lack of importance, and documentation is an important part of patient care and nursing responsibility.

When should administered medications be documented?

a. At the end of a shift when all medications have been given

b. As given to avoid the possibility of double dosing

c. After every meal to document at least three times daily

d. When the nurse has time before going on break

b. As given to avoid the possibility of double dosing

Rationale:
All medications and nursing care should be documented as completed to ensure documentation occurs in a timely manner. Documentation should occur as soon as possible after assessment, interventions (including medication administration), condition changes, or evaluation. Documentation only at the end of a shift, after meals, or before breaks would not be timely and could lead to medication errors and fragmented care.

What is an advantage of the use of paper medical records?

a. Charts with paper records are always available to all health care team members.

b. Paper records do not need much storage space in the health care facility.

c. Writing implements are always available on nursing units and patient rooms.

d. Recording on paper does not require any special computer knowledge.

d. Recording on paper does not require any special computer knowledge.

Rationale:
No special computer or information technology knowledge is needed to record on a paper medical record. Paper charts are available to only one health care team member at a time. Paper records require a lot of storage space or have to be scanned into an electronic record to reduce storage space. There is no guarantee that a pen will be available on a nursing unit or in a patient room.

What is a purpose of a hand-off report?

a. Ensures continuity of care and patient safety

b. Keeps the doctor informed

c. Completed when a patient is discharged to home

d. Determines patient assignments

a. Ensures continuity of care and patient safety

Rationale:
A hand-off report shares patient-specific information from one caregiver to another or among interdisciplinary team members to ensure continuity of care and patient safety. The hand-off report is usually shared among direct caregivers. Doctors are kept informed verbally by the nurse, through SBAR reporting, and by accessing the EHR. A patient being discharged to home is given discharge instructions but is not being "handed off" to another caregiver, so a hand-off report is not appropriate. Patient assignments are determined before a hand-off report is needed and are based on patient acuity, staffing, and a number of other factors.

Which are primary functions of the medical record? Select all that apply

a. Provides evidence of health care provider opinions

b. Allows access to electronic patient records through the use of shared passwords

c. Protects health care providers in legal matters

d. Is a source of information for statistical data

e. Provides a record of compliance with health care regulations

c. Protects health care providers in legal matters

d. Is a source of information for statistical data

e. Provides a record of compliance with health care regulations

A patient prescribed a semisolid diet consumes porridge and tolerates it well. How would the nurse document this finding?

a. "The patient ate porridge and tolerated it well."

b. "The patient ate porridge while reading a book."

c. "The patient ate 6 oz of porridge without complaint."

d. "The patient ate porridge, 6 oz and was w.t., w.a.p."

c. "The patient ate 6 oz of porridge without complaint."

Rationale:
Documenting the exact measurement increases the accuracy of the report. Charting with generic statements like "The patient had porridge and tolerated it well" does not provide detailed information. However, including details unrelated to the patient's health such as "the patient had porridge while reading a book" is unnecessary and should be avoided. The nurse should only use standard abbreviations because random abbreviations may cause misinterpretation, and errors in treatment could be the result. Therefore only standard abbreviations, acronyms, and symbols are used.

Which statement related to documentation done by unlicensed assistive personnel (UAP) is true?

a. Documentation by UAP is not part of the medical record.

b. UAP are not authorized to document patient activities of daily care.

c. Registered nurses are responsible for reviewing documentation by UAP.

d. A registered nurse may only do intake and output documentation.

c. Registered nurses are responsible for reviewing documentation by UAP.

A patient reports to the nurse, "I have a sharp and intense pain around the umbilicus." The patient rates the pain as 9 on a scale from 0 to 10. The nurse documents it as "The patient has abdominal pain and feels uncomfortable." Which characteristic of high-quality nursing documentation is lacking?

a. Accuracy

b. Timeliness

c. Accessibility

d. Retrievability

a. Accuracy

Rationale:
Accuracy, accessibility, relevance, auditability, thoughtfulness, timeliness, and retrievability are the characteristics of high-quality nursing documentation. The nurse fails to accurately reflect the patient's complaint by omitting the exact nature and severity of the pain; therefore the documentation lacks accuracy. The patient reported sharp and intense pain and rated it 9 on a scale of 10; the nurse documented only generic pain and discomfort. There is no evidence for a particular timeliness while documenting the patient's complaint. The nurse enters information in the patient's medical record, so authorized personnel can access and retrieve the reports or results filed by the nurse. Therefore the documentation does not lack timeliness, accessibility, or retrievability.

Protected health information may be used for which purposes?

a. Treatment

b. Payment

c. Creating a case study

d. Health care operations

e. Solicitation

a. Treatment

b. Payment

d. Health care operations

Which statements describe problem-oriented medical records and documentation? Select all that apply.

a. Documentation usually follows a preset framework for organization.

b. The medical record integrates charting from most or all health care professions in the same section.

c. The medical record separates charting from medicine, nursing, physical therapy, nutrition, and other professions into various sections.

d. Documentation is narrative.

e. Documentation is strategically organized for easy reference by multiple professions.

a. Documentation usually follows a preset framework for organization.

b. The medical record integrates charting from most or all health care professions in the same section.

e. Documentation is strategically organized for easy reference by multiple professions.

In which way(s) does the decision support component of the electronic medical record assist health care providers? Select all that apply.

a. Provides recommendations for treatment

b. Allows ordering of a PET scan

c. Describes past treatments

d. Assists in the diagnostic process

e. Provides reminders of preventive health actions such as vaccinations

a. Provides recommendations for treatment

d. Assists in the diagnostic process

e. Provides reminders of preventive health actions such as vaccinations

What is an incident report?

Document, usually confidential, describing any accident or deviation from policies or orders involving a patient, employee, or visitor on the premises of a health care facility.

Ex:

Medication Error: a patient is given the incorrect dose of an analgesic

Patient Fall: a child falls out of a hospital bed

Equipment Malfunction: the cable of a powered bed sparks and starts to smoke

Staff Injury: a patient knocks over an IV pole, which strikes a nurse on the head

What is the main goal of the "Ticket-to-Ride" Communication Tool?

Ensure appropriate patient care during transport and at the destination

Which statements written in the nurse's record are accurate for a patient who has returned to the floor after a knee replacement? Select all that apply.

a. Pain seems to be reduced.

b. Percoset 2 tabs given for pain.

c. IV restarted, infusing without difficulty.

d. Heart rate: 75/min, Urine voided 300 mL, pain rated as 7 on a scale of 0-10.

e. Temperature: 102 degrees Fahrenheit at 5 p.m., Paracetamol (Tylenol) 500 mg at 5 p.m., Temperature 99 degrees Fahrenheit at 6:30 p.m.

d. Heart rate: 75/min, Urine voided 300 mL, pain rated as 7 on a scale of 0-10.

e. Temperature: 102 degrees Fahrenheit at 5 p.m., Paracetamol (Tylenol) 500 mg at 5 p.m., Temperature 99 degrees Fahrenheit at 6:30 p.m.

Rationale:
The documentation should clearly indicate the details. The exact clinical condition of the patient is clearly indicated by this kind of detailed documentation. The nursing record states the details very clearly and is not open to interpretation. It includes both objective and subjective data as the pain is assessed by the patient. "Pain seems to be reduced" is subjective data. The reason for giving the tablet for pain is not mentioned. In addition, the spelling of the name of the medication is wrong, giving an impression of carelessness. The number of times the pain tablet is to be given is also not mentioned. The reason for starting the IV and its location are not mentioned. There is no objective data attached to the documentation to assess the appropriateness of the observation.

Which characteristics are the benefits of electronic health records (EHRs) in a health care setting? Select all that apply.

a. Reduced need for specialized training

b. Reduction of medication errors

c. Delivery of guideline-based care

d. Information in narrative form

e. Simultaneous access by multiple users

b. Reduction of medication errors

c. Delivery of guideline-based care

e. Simultaneous access by multiple users

Rationale:
Integration of an EHR system may help track a patient's medical history from one health care setting to another, which helps health care providers give the patient the right care at the right time. This system helps reduce errors and maintains uniform caregiving with guideline-based patient care. EHRs are organized by data categories such as assessment findings, diagnoses, and nursing treatments. An EHR is a long-term record of the patient's health information that includes multiple episodes of inpatient and outpatient data from one or more health care settings. This results in increased productivity and improvement in the health status of patients. The use of EHRs requires additional specialized technical training for relevant personnel. Information organized in narrative form is characteristic of paper-based medical records.

Which organization sets the standards for bedside clinical nursing documentation?

a. North American Nursing Diagnosis Association

b. American Nurses Association

c. National League for Nursing

d. U.S. House of Representatives

b. American Nurses Association

Rationale:
The American Nurses Association sets standards for bedside clinical documentation that is primarily completed by nurses. Nurses' documentation includes characteristics, education and training, policies and procedures, protection system, entries, and standard terminologies. The North American Nursing Diagnosis Association works to define and standardize how nursing diagnoses are documented. The National League for Nursing focuses on providing the highest quality nursing education to build a strong and diverse nursing workforce. The U.S. House of Representatives stipulated in the American Recovery and Reinvestment Act of 2009 that by 2014 health care professionals should utilize a certified electronic health record for each person in the United States. The House did not legislate on documentation standards.

Documentation is an important activity in nursing. Which organizational standards would be followed when doing documentation?

a. American Nurses Association (ANA), 2010

b. The Joint Commission

c. Diagnosis Related Groups

d. Health Insurance Portability and Accountability Act (HIPAA)

b. The Joint Commission

Rationale:
The documentation made by the nurse should conform to the standards of The Joint Commission. The American Nurses Association (ANA) aims to provide safe, effective, patient-centered, timely, efficient care to the patient. Diagnoses Related Groups helps reimburse for patient care. The Health Insurance Portability and Accountability Act (HIPAA) is the legislation for maintaining patient privacy for health information.

How is proper documentation of a patient's health information useful for the medical insurance companies?

a. Provides preventive care to the patients

b. Determines the diagnosis-related group (DRG) of the patient

c. Reduces the cost of the monthly premium paid by the patient

d. Reduces the cost of health care services provided to the patient

b. Determines the diagnosis-related group (DRG) of the patient

Rationale:
To determine health care reimbursements that have to be provided for the patient, insurance companies have to first determine the DRG of the patient. This can be done by referring to the patient's documented reports. Thus it is very important that the information pertaining to the patient's health is well documented. Insurance companies do not provide preventive care to patients. The amount that has to be paid for a premium is fixed and is not related to the patient's interventions. Proper documentation is not helpful in reducing the cost of health care services provided to the patient.

A nurse is provided a form with preset standard findings for recording a progress note. The nurse reports the findings in the following way: " Physical Exam: All systems within normal limits except: left lower extremity, casted d/t to heel fracture. Review of Systems: All normal except pain in the left foot." This is referred to as which type of reporting?

a. Narrative report

b. Charting by exception

c. PIE (Problem—Intervention—Evaluation) report

d. DAR (Data, Action of Nursing Intervention, Response of the patient) report

b. Charting by exception

Rationale:
Charting is recording or updating a patient's chart. Charting by exception uses forms that have predefined normal findings. The nurse only documents findings that fall out of standardization. Unless documented, all other findings are assumed to be normal. A narrative report is documentation of information in a story-like format. The PIE report documents problem—intervention—an evaluation and is not narrative. The DAR report consists of an elaborate description of the patient's concerns, signs and symptoms, condition, nursing diagnosis, behavior, significant events, or change in a patient's condition.

A nurse manager is educating the nursing staff on the importance of security with the implementation of the electronic health record (EHR) system. Which points does the manager emphasize? Select all that apply.

a. Do not share passwords with anyone.

b. Do not log in to the patient's database.

c. Do not log in with someone else's user access.

d. Do not print information with personal health information (PHI).

e. Do not leave the patient's medical record open on a computer screen.

a. Do not share passwords with anyone.

c. Do not log in with someone else's user access.

e. Do not leave the patient's medical record open on a computer screen.

Rationale:
It is very important to follow strict regulations with the use of an EHR to maintain privacy, confidentiality, and security of critical patient information. Hospital personnel should not share their passwords with anyone. Nurses should not use another nurse's user access details to get into the system. This may lead to errors in documentation. If the patient's medical record is left open on a screen, someone might tamper with it, leading to treatment errors. Logging into the patient database is essential to access the patient's health information. Nurses can print information from the EHR but should ensure that printouts are properly destroyed if they contain personal health information of patients.

At the end of a shift, a nurse documents a patient's condition, anticipated condition, medications, and nursing interventions fulfilled, so that the next nurse can follow the appropriate treatment and care for the patient. Which kind of report is this?

a. Incident

b. Hand-off

c. Telephone

d. Discharge summary

b. Hand-off

Rationale:
Hand-off reports are prepared when patient care is transferred from one caregiver to another in the health care setting at any time. The report prepared during a shift change is also a hand-off report. An incident report records any incident happening that is inconsistent with the routine care of a patient or with the routine operation of a health care unit, such as a fall or injury from medical equipment. A telephone report is made when the nurse reports any significant changes in the patient's health condition to the health care provider or other medical personnel. A discharge summary is the summary of the patient's hospital stay, condition at discharge, diagnosis, prognosis, and treatment plan and goals.

A nurse, after administering antibiotics, updates a patient's chart. Which elements of the report does the nurse accurately document to limit the nursing liability in case of a legal claim? Select all that apply.

a. Drug allergies

b. Discontinued medications

c. Current medications given

d. Name of drug manufacturer

e. Size, shape, and color of the pills

a. Drug allergies

b. Discontinued medications

c. Current medications given

Rationale:
The patient's medical record needs an accurate description of the patient's health status. The information needs to be legible. The chart has a list of all the drug allergies of the patient, any discontinued medications, and all the medications that are given during present care. It is not required or essential to mention the drug manufacturer or the size, shape, and color of the pills given. Information about the drug manufacturer is not related to the patient's health. The shape, size, and color of the pills do not affect the patient's health, either.

A nurse spends a considerable amount of quality time documenting pertinent clinical patient data accurately and comprehensively. Which does effective documentation ensure? Select all that apply.

a. Saving time of the physician and other members of the health care team

b. Providing continuity of care

c. Minimizing the risk of errors

d. Protecting the nurse from legal issues

e. Facilitating proper insurance reimbursement

All of the above!

Rationale:
Effective documentation minimizes the risk of errors, saves valuable time of primary health care providers, and ensures continuity of care. It also protects the nurse from legal issues during mishaps. Documentation clarifies the type of treatment a patient receives and supports reimbursement to the health care agency.

The nurse is preparing a discharge summary for the patient. Which information would the nurse provide in the discharge summary? Select all that apply.

a. Entire biographical information of the patient

b. Contact information of the health care provider

c. Step-by-step instructions for self-administration of insulin

d. Investigation procedures performed during the period of hospitalization

e. Signs and symptoms that have to be reported to the health care provider

b. Contact information of the health care provider

c. Step-by-step instructions for self-administration of insulin

e. Signs and symptoms that have to be reported to the health care provider

Rationale:
A proper discharge planning is important to prepare patients for an effective and timely discharge from a health care institution. This is required for cost savings and ensuring reimbursement. Contact information of the health care providers is documented to help the patients contact them when needed. Step-by-step instructions about the procedures should be provided so that the patient can refer to them while doing self-care procedures. Warning signs and symptoms that require the health care providers' attention should be documented in the discharge summary. Detailed biographical information of the patient and all the investigations done during the period of hospitalization are not required to be documented in a discharge summary.

The nurse is passing the patient care to another nurse during change of shift. Which information would the nurse include in the hand-off report? Select all that apply.

a. Nursing diagnosis of the patient

b. Routine care procedures for the patient

c. All biographical information of the patient

d. Important information about family members

e. Recent changes in objective measurements

a. Nursing diagnosis of the patient

d. Important information about family members

e. Recent changes in objective measurements

Rationale:
The patient's nursing diagnosis is an important component of the hand-off reportbecause it guides the nursing care provided to the patient. Major information about the family members should be included in the report. It makes it easy to call them if required. Documentation of the recent changes in the patient's condition is important as they may change the course of care provided to the patient. Routine care procedures like sponging should not be included in the hand-off report. The biographical information of the patient need not be included as they are already available in the written form.

The nurse caring for a patient in a home care setting needs a detailed documentation. Which descriptions are the purposes of the documentation? Select all that apply.

a. Justifies reimbursement

b. Provides data for acuity records

c. Provides information regarding quality of work

d. Provides the health care team with detailed knowledge for teamwork

e. Serves as a reference document for other professionals involved in care

a. Justifies reimbursement

c. Provides information regarding quality of work

d. Provides the health care team with detailed knowledge for teamwork

e. Serves as a reference document for other professionals involved in care

Rationale:
In a home care setting, proper documentation is required for the justification of reimbursement of care provided. It is also needed to provide information for the quality of work. A detailed document ensures the need and importance of an interprofessional plan of care and provides the health care team with the detailed knowledge for teamwork. A detailed document also serves as a reference document for other professionals involved in care. Acuity records are used to assess the hours of care and the duration of time a staff is required for taking care of a patient.

You are giving a hand-off report to another nurse who will be caring for your patient at the end of your shift. Which information do you include in the report? Select all that apply.

a. The patient's name, age, and admitting diagnosis

b. Allergies to food and medications

c. Your evaluation that the patient is "needy"

d. How much the patient ate for breakfast

e. That the patient's pain rating went from 8 to 2 on a scale of 1 to 10 after receiving 650 mg of Tylenol

a. The patient's name, age, and admitting diagnosis

b. Allergies to food and medications

e. That the patient's pain rating went from 8 to 2 on a scale of 1 to 10 after receiving 650 mg of Tylenol

Rationale:
During change of shift report, include essential background information such as the patient's name, age, diagnosis, and allergies. Also include response to treatments such as response to pain-relieving measures. Do not include personal comments or opinions about your patients. Information about how much the patient ate for breakfast is not necessary. This information is in the chart if the nurse really needs to know.

Using the SOAP format, identify the appropriate "P" statement.

a. Reposition the patient on right side. Encourage patient to use patient-controlled analgesia (PCA) device.

b. The patient states, "The pain increases every time I try to turn on my left side."

c. Acute pain is related to tissue injury from surgical incision.

d. Left lower abdominal surgical incision, 3 inches in length, closed, sutures intact, no drainage. Pain noted on mild palpation.

a. Reposition the patient on right side. Encourage patient to use patient-controlled analgesia (PCA) device.

Rationale:
The planning statement is, "Reposition the patient on right side. Encourage patient to use patient-controlled analgesia (PCA) device." The subjective statement is the patient's statement: "The pain increases every time I try to turn on my left side." The assessment statement is, "Acute pain is related to tissue injury from surgical incision." The objective statement is, "Left lower abdominal surgical incision, 3 inches in length, closed, sutures intact, no drainage. Pain noted on mild palpation."

The nurse has accidentally administered the wrong medication to a patient. Which nursing action is appropriate documentation?

a. Not including the error because it is a commonly made mistake

b. Including the error in the medical record

c. Creating a hand-off report explaining the error and keeping it in the medical record

d. Creating an incident report to help hospital management for quality improvement

d. Creating an incident report to help hospital management for quality improvement

Rationale:
To report incidents such as administration of the wrong medication or an accidental fall, the nurse should write an incident report. The incident report is a risk management or quality improvement document. An incident report is used by hospital management to improve quality and assure safety. To prevent legal issues, the nurse should document the error and the corrective actions taken to redress the error. Even though the patient details are entered, it is not a part of the medical record. Therefore the nurse should not keep the incident report in the patient's medical record. The nurse writes the hand-off report to exchange the patient's information and for the continuation of patient care when passing information among caregivers or team members. The nurse would discuss the incident when giving the hand-off report, but the nurse would not include the incident report in the hand-off report.

Which statements describe the advantages of documentation in nursing? Select all that apply.

a. Documentation is essential for reimbursement.

b. Documentation is an indicator of improved quality control.

c. Documentation may provide protection from malpractice.

d. Documentation entries may be added to or changed at any time.

e. Documentation assists in identifying and justifying nursing interventions.

a. Documentation is essential for reimbursement.

c. Documentation may provide protection from malpractice.

e. Documentation assists in identifying and justifying nursing interventions.

Rationale:
The medical record is a document that consists of a patient's administrative, demographic, clinical, and complete health care data. It serves as the only proof to show the patient history, procedures performed, clinical assessments, and recommendations suggested. This helps in claiming pay from the patient's family for the health care provided. Malpractice may risk the patient's life, and therefore all information on the patient's health status is documented to prevent such situations. The documentation reveals whether the nursing interventions provided were appropriate to the conditions. Documentation may not help in improving the quality of patients' health; therefore it is not a quality-control measure. Documentation may be added at any time, but it cannot be changed because it is highly confidential information related to the patient's health condition.

A primary health care provider calls the intensive care unit and orders 10 mg of morphine every 4 hours for a patient's pain. Which correct actions does a nurse take to record and follow the instructions? Select all that apply.

a. The nurse adds the new medication to the current list of medications.

b. The nurse administers 10 mg of morphine every 4 hours and documents it.

c. The nurse records the details of the instructions and marks it as telephone order (TO).

d. The nurse notes on the chart that medication was "administered as per orders."

e. The nurse reads back the prescription to the primary health care provider for verification.

b. The nurse administers 10 mg of morphine every 4 hours and documents it.

c. The nurse records the details of the instructions and marks it as telephone order (TO).

e. The nurse reads back the prescription to the primary health care provider for verification.

Rationale:
The nurse should always document when she administers a medication. Administering the morphine without documenting it would be inappropriate. When orders are given by telephone, the nurse carefully notes the prescription and reads it back to the primary health care provider for verification. In the report, the nurse indicates whether it is a TO or verbal order (VO) and mentions the name of the patient, complete ordering information, name of the primary health care provider, and date and time of the TO or VO. This is signed by the ordering primary health care provider within a set timeframe. The new order gets documented separately. The information about new drugs is not added to the existing drug record. The nurse does not just write that the medications were administered "as per the orders." The telephone orders are discreetly and carefully documented with specifications like date, time, patient, and the primary health care provider's name. Vague reporting can lead to misinterpretation and legal claims.

The nurse makes an incident report following a patient fall. The incident report helps serve which purpose? Select all that apply.

a. Providing good quality health care

b. Identifying the need to change a procedure or policy

c. Reducing negative feedback of the patient related to health care delivered

d. Determining the severity of the punishment to be delivered

e. Identifying loopholes in the operation of the health care system

a. Providing good quality health care

b. Identifying the need to change a procedure or policy

e. Identifying loopholes in the operation of the health care system

Rationale:
The report is a description of an incident such as a fall causing injury. Analysis of the incident or an occurrence report helps identify the trends of the system or unit operation of the health care system. This helps in quality improvement. It helps identify the need to change procedures, services, or the infrastructure of a health care facility. It is an important part of the quality improvement program. The negative feedback of the patient regarding health care delivery is not recorded in the incident report. The incident report is not used to determine the severity of punishment to be applied to the person who is responsible for that incident.

The nurse documents the following assessment findings of the patient with pneumonia. "Blood pressure is 150/90 mm Hg; pulse is 92 beats/min; respiratory rate is 22 breaths/min. The patient seems to have difficulty breathing. Sounds are produced when the patient exhales. Auscultation reveals rhonchi in the lower lung bases. Copious amounts of phlegm are produced since morning." Which statements in the documentation are considered to be poor quality reporting? Select all that apply.

a. Sounds are produced when exhaling.

b. The patient seems to have difficulty breathing.

c. Auscultation reveals rhonchi in the lower lung bases.

d. Copious amounts of sputum produced since morning.

e. Vital signs: blood pressure - 150/90 mm Hg; pulse rate-92 beats/min; respirations- 22 breaths/min.

a. Sounds are produced when exhaling.

b. The patient seems to have difficulty breathing.

d. Copious amounts of sputum produced since morning.

Rationale:
Good quality documentation should be factual, accurate, current, complete, and organized. "Sounds are produced" are terms that indicate the nurse lacks knowledge. It should be written as "wheezing is present while exhaling." Using the word "seems" indicates that the nurse is not communicating a fact but rather stating her opinion. By documenting "copious amounts" the nurse is not providing information regarding the accurate amount of sputum produced. Presence of rhonchi in the lower base of lungs on auscultation is also a correct statement. The statement about the vital signs has all the required information accurately documented.

Which aspects of documentation might the nurse assign to unlicensed assistive personnel? Select all that apply.

a. Vital signs

b. Patient reports

c. Laboratory data

d. Medical history

e. Activities of daily living

a. Vital signs

e. Activities of daily living

Rationale:
Under appropriate circumstances with stable patients, the nurse may delegate the taking of vital signs, assistance with activities of daily living, and documentation of outcomes. The nurse reviews the documentation by unlicensed assistive personnel for all patients under his or her care. Patient reports are the basis for the nursing care plan. The nurse obtains patient data and analyzes them before documenting. Documenting laboratory data is not in the scope of practice for unlicensed assistive personnel, as it requires nursing judgment. To reduce potential errors and false diagnoses, unlicensed assistive personnel cannot document patient reports and medical history.

The nurse is discussing a case history. Which patient information would the nurse exclude from mentioning to maintain confidentiality of the patient? Select all that apply.

a. Room number

b. Medical history

c. Demographic details

d. Medical diagnoses

e. Date of birth

a. Room number

c. Demographic details

e. Date of birth

Rationale:
Patient identifiers such as the number of the room in which the patient is staying or has stayed, demographic details, and date of birth should not be disclosed. These maintain patient confidentiality. Medical history and diagnoses can be disclosed to discuss the case history for better understanding and reviewing the course of work.

Which notes would the nurse include in the discharge summary forms when preparing a patient for discharge? Select all that apply.

a. Dietary restrictions

b. Follow-up care

c. Emergency contact numbers

d. Preoperative instructions

e. Acuity records

a. Dietary restrictions

b. Follow-up care

c. Emergency contact numbers

Rationale:
At the time of discharge, a patient should be provided with a discharge summary form in which home care is noted. Dietary restrictions, follow-up care, and emergency contact numbers should be included in the discharge summary forms. Preoperative instructions are given before surgical procedures. Acuity records determine hours of care and staff required to care for the patient.

Which patient finding would the nurse report as subjective data?

Information that is known only to the patient and family members is subjective data. Examples of subjective data include nausea, pain, anxiety, fear, depression, and discouragement. Option 3: Objective data are those things that the nurse can observe through the senses of hearing, sight, smell, and touch.

Which information that the nurse gives in report is objective?

Objective data in nursing refers to information that can be measured through physical examination, observation, or diagnostic testing. Examples of objective data include, but are not limited to, physical findings or patient behaviors observed by the nurse, laboratory test results, and vital signs.

Which elements should a nurse find when reviewing a patient's electronic health record?

Electronic Health Records: The Basics Administrative and billing data. Patient demographics. Progress notes. Vital signs.

What should the nurse include when documenting?

Documentation by nurses includes recording patient assessments, writing progress notes, and creating or addressing information included in nursing care plans. Nursing care plans are further discussed in the “Planning” section of the “Nursing Process” chapter.