All of the following statements regarding communication styles are true except

1. Marking your spot at a library or restaurant table by leaving a sweater and backpack illustrates a type of

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   • When a salesperson adapts their own communication style to the needs of others it is referred to as communication style?
   • Which of the following is an accurate statement regarding the communication style model quizlet?
   • Which of the following communication styles combines high sociability and higher dominance?
   • How does understanding the customer's communication style improve the salesperson's relationship management skill?
   a. territoriality.
   b. chronemics.
   c. paralanguage.
   d. emblem use.
   

2. Paralanguage refers to

   a. the words spoken.
   b. the various meanings in different languages.
   c. the vocal messages of pitch, rate, and loudness.
   d. languages passed on from parent to child.
   

3. With regard to touch, which is true?

   a. Babies have never died from lack of touch.
   b. Touch is related to physical functioning but not mental functioning.
   c. Touch seems to decrease people's compliance with requests.
   d. Touch can communicate various messages ranging from aggression to affection.
   

4. One difference between verbal and nonverbal communication is that verbal communication is

   a. more multidimensional.
   b. usually continuous.
   c. more ambiguous.
   d. usually deliberate.
   

5. According to research cited in the text,

   a. physical attractiveness has social and economic advantages.
   b. preschoolers seemed to like unattractive children more than attractive ones.
   c. teachers rated unattractive students as more intelligent and friendly than attractive ones.
   d. the longer we know someone, the more important that person’s clothing is to our impressions of them.
   

6. Which is NOT a principle of nonverbal communication?

   a. Communication occurs even when language is not used.
   b. It is possible not to communicate nonverbally.
   c. Nonverbal communication is ambiguous.
   d. Nonverbal communication is culture bound.
   

7. Kinesics

   a. includes gestures.
   b. includes eye contact.
   c. includes facial expressions.
   d. includes all of the above.
   

8. Which function of communication is illustrated when a person rolls his or her eyes while making a negative comment about another?

   a. substituting
   b. accenting
   c. regulating
   d. contradicting
   

9. According to Edward T. Hall, the distance at which most mainstream North American business is conducted is called

   a. intimate.
   b. personal.
   c. social.
   d. public.
   

10. Which of these is a chronemic message that indicates status?

    a. Bosses dress more formally than employees.
    b. A person conducting an interview is usually conveying a less rigid posture than the person being interviewed.
    c. Students sit far apart at library tables to indicate their wish to study, not converse.
    d. Employees are rarely late for appointments with their supervisors, although supervisors may be late without penalties.
    

11. Which is true?

    a. Environments influence the kind of communication that takes place there.
    b. A particular environment can communicate the type of relationship desired.
    c. Environments can be designed to increase or decrease interaction.
    d. All of these are correct.
    

12. Which of these factors should be considered when one is trying to make sense out of ambiguous nonverbal behavior?

    a. context
    b. history of the relationship
    c. the other's mood
    d. All of these are correct.
    

13. Smiling a lot to convince people you are friendly, nodding to appear interested, and dressing to look professional are all types of nonverbal behavior that could be used for

    a. identity management.
    b. defining the relationship.
    c. expressing attitudes and feelings.
    d. All of these are correct.
    

14. Which of these statements almost always requires verbal communication and would be difficult to express nonverbally?

    a. "I'm tired and bored."
    b. "The party is exciting to me, and I'm enjoying it."
    c. "The recent budget fiasco could have been prevented by better statistical analysis."
    d. "I'm in love with you and want to be near you."
    

15. An emblem

    a. has only one commonly accepted cultural meaning–it is the same in all cultures.
    b. can be used to convey very different meanings, depending on the culture.
    c. rarely holds communication value or is given meaning by anyone.
    d. is considered a complementing gesture.
    

When a salesperson adapts their own communication style to the needs of others it is referred to as communication style?

Which of the following is an accurate statement regarding the communication style model quizlet?

Which of the following communication styles combines high sociability and higher dominance?

How does understanding the customer's communication style improve the salesperson's relationship management skill?