Wichtig: Im abgesicherten Modus werden einige Widgets vom Startbildschirm entfernt. Wenn Sie Widgets verwenden, nehmen Sie einen Screenshot auf, damit Sie sie später wieder an der richtigen Stelle positionieren können.
Der Neustart im abgesicherten Modus variiert je nach Smartphone. Informationen dazu, wie Sie Ihr Smartphone im abgesicherten Modus neu starten, finden Sie auf der Supportwebsite des Herstellers.
Schritt 2: Prüfen, ob das Problem behoben ist
- Verwenden Sie Ihr Smartphone wie gewohnt und prüfen Sie, ob das Problem weiterhin besteht.
- Wenn es jetzt behoben ist, wird es wahrscheinlich durch eine App verursacht. Fahren Sie mit Schritt 3 unten fort.
- Wenn das Problem nicht behoben ist, wird es nicht durch eine App verursacht. Weitere Lösungsvorschläge.
Schritt 3: Abgesicherten Modus beenden
Sie können Ihr Smartphone normalerweise wie gewohnt neu starten, um den abgesicherten Modus zu beenden. Das Ausschalten oder Beenden des abgesicherten Modus variiert je nach Smartphone. Informationen dazu, wie Sie Ihr Smartphone im abgesicherten Modus neu starten, finden Sie auf der Supportwebsite des Herstellers.
Tipp: Nachdem Sie den abgesicherten Modus beendet haben, können Sie die Widgets wieder hinzufügen, die Sie zuvor entfernt haben. Informationen zum Hinzufügen von Widgets
Schritt 4: Apps prüfen
- Entfernen Sie nacheinander alle kürzlich heruntergeladenen Apps.
- Starten Sie Ihr Smartphone neu, nachdem Sie jeweils eine App gelöscht haben, und prüfen Sie, ob dadurch das Problem behoben wurde.
- Nachdem Sie die App entfernt haben, die das Problem verursacht hat, können Sie die entfernten Apps wieder installieren.
Tipp: Sie können einfacher herausfinden, welche Apps Probleme bereiten, wenn Sie sich notieren, für welche Apps Sie das Beenden erzwungen haben.
Summary: This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.See less This article provides step-by-step instructions on how to boot into safe mode in Windows 11 or Windows 10.
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Article Content
Symptoms
How to boot into Safe Mode with Networking
Duration: 0:50
Closed captions: English only
Safe Mode starts Windows in a basic state, using a limited set of files and drivers. If a problem does not happen in Safe Mode, this means that the default settings and basic device drivers are not causing the issue. Observing Windows in Safe Mode enables you to narrow down the source of a problem, and can help you troubleshoot problems on your computer.
There are three different types of Safe Mode boot options that are available in the Advanced Boot Options.
- Safe Mode - Starts Windows with the minimum of drivers and services possible.
- Safe Mode with Networking - Same as Safe Mode, but adds the network drivers and services you must access the Internet and other computers on your network. You also use this mode if you use devices such as a USB flash drive.
NOTE: Wireless (Wi-Fi) Internet connection is not supported in safe mode with networking.
- Safe Mode with Command Prompt - Same as Safe Mode but the Command Prompt as the user interface instead of the windows desktop Graphical User Interface (GUI).
NOTE: The Windows installer service is disabled in Safe Mode and Safe Mode with Command Prompt. Applications cannot be installed or uninstalled in these two modes.
Cause
In Safe Mode, Windows has reduced functionality. The task of isolating problems is easier since many nonessential components are disabled, such as sound, third-party drivers and services, nonessential Windows services, and more. Corrupt software, drivers, or the installation of poorly configured software prevents Windows from successfully booting into normal mode.
Resolution
Boot into Safe Mode from Windows 11 or Windows 10
- Press the Windows + I on the keyboard to open Settings.
- If that does not work, click Start and then select Settings.
- Click Update & Security and on the left pane select Recovery.
- Under Advanced Startup, click Restart Now.
- After the computer restarts, on the Choose an Option screen, select Troubleshoot > Advanced Options > Startup Settings > Restart.
- After the computer restarts, a list of options appears. Select 4 or F4 to start the computer in Safe Mode. If you must use the Internet, select 5 or F5 for Safe Mode with Networking.
Boot into Safe Mode from the sign-in screen in Windows 11 or Windows 10
- Restart the computer.
- At the sign-in screen, hold the Shift key down and then click Power > Restart.
- After the computer restarts to the Choose an Option screen, select Troubleshoot > Advanced Options > Startup Settings > Restart.
- After the computer restarts, a list of options should appear. Select 4 or F4 to start the computer in Safe Mode. If you must use the Internet, select 5 or F5 for Safe Mode with Networking.
Boot into Safe Mode from outside of Windows 11 or Windows 10
Windows 11 and Windows 10 automatically boot into the Windows Recovery Environment (WinRE) if Windows fails to start three times in a row. Three consecutive failed attempts trigger this action. Booting to Safe Mode outside of Windows is achieved in the Windows Recovery Environment (WinRE).Follow these steps to enter Safe Mode from the Windows Recovery Environment (WinRE):
- At the Choose an option screen, select Troubleshoot.
- At the Troubleshoot screen, select Advanced Options.
- At the Advanced Options screen, select Advanced Startup Options.
- Select Startup Settings.
- Select Restart.
- The computer restarts and enters the Startup Settings menu. Select 4 or F4 to start the computer in Safe Mode. If you must use the Internet, select 5 or F5 for Safe Mode with Networking.
Additional Information
Microsoft provides additional details here - Start your PC in safe mode in Windows 10.
If you are unable to boot into Safe Mode, see the KB article Computer will not boot to Windows 10 for further troubleshooting.
NOTE: Offers are only available for US, Canada, UK, France, Germany, China, and Japan personal computer customers. Server and Storage are not applicable.
Article Properties
Affected Product
Chromebox, Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Fixed Workstations, Mobile Workstations