Which rationale in support of corporate social responsibility is applicable in the case corporate social responsibility at gravity payments?

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Abstract

This paper demonstrates the political perspective of corporate social responsibility (CSR) disclosures and, drawing on Weber's notion of traditionalism, seeks to explain what motivates companies to make such disclosures in a traditional setting. Annual reports of 23 banking companies in Bangladesh are analysed over the period 2009-2012. This is supplemented by a review of documentary evidence on the political and social activities of corporations and reports published in national and international newspapers. We found that, in the banking companies over the period of study, apparently neutral, corporate, philanthropic activities disclosed and promoted in CSR reports are inextricably linked to powerful leaders' personal projects and the ruling party's agendas. We have demonstrated elements of traditional societies, including personal loyalty and the public display of loyalty, the master–servant relationship, and obedience to personal rather than formal authority, provide an understanding of why banks (with or without explicit political linkages with the ruling party) have employed politically charged CSR disclosure strategies. The paper contributes to disclosure studies where political motivations of corporate disclosure rarely discussed. The paper extends the debate on political CSR by demonstrating that the role of family and familial values at the organisational and national levels may be much more important when it comes to CSR disclosure and activities.

Journal Information

The Journal of Business Ethics publishes original articles from a wide variety of methodological and disciplinary perspectives concerning ethical issues related to business. Since its initiation in 1980, the editors have encouraged the broadest possible scope. The term 'business' is understood in a wide sense to include all systems involved in the exchange of goods and services, while 'ethics' is circumscribed as all human action aimed at securing a good life. Systems of production, consumption, marketing, advertising, social and economic accounting, labour relations, public relations and organisational behaviour are analysed from a moral viewpoint. The style and level of dialogue involve all who are interested in business ethics – the business community, universities, government agencies and consumer groups. Speculative philosophy as well as reports of empirical research are welcomed. In order to promote a dialogue between the various interested groups as much as possible, papers are presented in a style relatively free of specialist jargon.

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Description

“Corporate Social Responsibility at Gravity Payments” at the end of Chapter 3 and response to the following:

Case study is last two page of attachment chapter 3

I am attaching case study pdf copy and book link in second pdf . and follow the instruction. The Case Study should fully answer and address the questions asked, and should model a well-structured essay. The best responses will include section headings, use strong topic sentences, and succinctly but thoroughly explain and provide examples for the response. There is no minimum word count but I would assume at least 1,500 words will be necessary. There is no maximum word count, however, you should be succinct in your ability to explain yourself. I would expect that you will use sources to fully respond to the Case Study, drawing upon the textbook and beyond. You should properly cite these sources. There is no minimum number of citations required but I would assume at least 3 sources may be necessary, depending on the Case Study. Please use your best scholarly and professional judgment.

1. Is Price demonstrating elements of corporate social responsibility by his actions in this case, or not?
2. How is Price exhibiting the fourth Phase of Corporate Citizenship (Figure 3.2, 1990s to present: Corporate/Global Citizenship) in his actions at Gravity Payments?
3. What arguments in support of, or concerns about, corporate social responsibility (referring to Figure 3.3) are relevant to this case?
4. Is Price acting like an executive of a firm that could be certified as a B corporation?
5. What stage of global corporate citizenship (using Figure 3.5) is Gravity Payments operating at, and why do you think so?

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Attached.

Running head: CORPORATE SOCIAL RESPONSIBILITY

Corporate Social Responsibility
Name
Institution of affiliation
Date

1

CORPORATE SOCIAL RESPONSIBILITY

2
Introduction

The success of a business is determined by its stakeholders that include employees and
consumers. The employees offer their skills and get compensation from the employer. Listening
to employees and attending to their interests creates a good relationship that increases
productivity and, consequently, business sustainability. Reasonable prices for goods and service
and giving back to the society improve consumer trust in the business and more profit is earned.
These aspects show a business’ corporate social responsibility (CSR) and corporate citizenship,
which Gravity Payments led by Dan Price demonstrate.
Elements of CSR
Price demonstrates elements of CSR through his actions in the following ways. First, his
decision to increase employee’s salary up to a minimum of $70000 annually, which is higher
than legally set minimum wage, demonstrates his ethical responsibility and recognizing
employees’ efforts. Secondly, the 10% of Gravity Payments’ profit, which is given to charity,
shows Price’s philanthropic accountability, which is a critical element of CSR. Another critical
CRS demonstrated by Price’s action is economic interests. Gravity Payment’s profitability has
been increasing, which made the business capable of supporting its employees and the society
around it.
The fourth phase of corporate citizenship
According to Lawrence & Weber (2014), the fourth phase of corporate citizenship is
attributed to aspects of stakeholder partnership, globalization impact, integrated social,
environmental and financial performance, and company sustainability. His move to increase and
establish equitable pay for the employees shows his effort to ensure stakeholder relationships,

CORPORATE SOCIAL RESPONSIBILITY

3

which in turn influences business sustainability. Also, providing cheaply credit card services, a
donation to charity, and implementing pay rise while ensuring the sustainability of the business
demonstrates the fourth phase of corporate responsibility by Gravity Payments.
Arguments in support of CSR
Two critical arguments in support of CSR are evident in the case study of Gravity
Payments. First is the promotion of the business’s long-term profitability (Lawrence & Weber,
2014). The increase in employee’s salary made them happy, a factor that led to increased
productivity in Gravity Payments and consequently increased long-term profitability. Second is
improved stakeholder relationships. Price action that also aimed at reducing wage inequality led
to a more cooperative labor force and friendly relationship between him and employees. The
action’s employee shows to save money and buy a Tesla for Price proofs sound stakeholder
relationship.
B corporation
Harriman (2015) affirm that for a profit-oriented business to be certified as a B
corporation, it must have demonstrated excellence in voluntarily achieving a higher level of
accountability, transparency, performance, and social and environmental responsibility. Price is
acting as an executive of a B corporation in the following. First, he demonstrates openness
during the 2008-09 economic recession that the business was not doing well and urged workers
to bear during the time. Secondly, his voluntary decision to increase employees’ salaries shows a
high level of social responsibility. Equitable pay for the employees was a goal to Price as a
company owner. Thirdly, Voluntary offering of credit services at low prices compared to other

CORPORATE SOCIAL RESPONSIBILITY

4

corporations and 10% profit as a contribution to charity portrays his actions as those of a B
corporation.
Integrated global corporate citizenship
Gravity Payments is at stage integrated stage of global corporate citizenship. The
integrated stage is demonstrated by a company effort to trip...

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