Asked by ofwee311 Multiple Choice Questions 69. Which of the following statements is true about organizational behavior? A. OB researchers systematically study various topics at a single level rather than at multiple levels. B. It is concerned with the study of people who work independently. C. It does not include the study of collective entities. D. It
is less effective in studying people who interact in highly organized fashion. E. It includes team, individual, and organizational level analyses. 70. Which of these statements is true about the field of organizational behavior? A. It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations. B. OB
researchers systematically study various topics at a common level rather than at multiple levels. C. Information technology has almost no effect on organizational behavior. D. The field of organizational behavior relies exclusively on ideas generated within the field by organizational behavior scholars. E. The origins of organizational behavior are traced mainly to the field of economics. 71. In the field of organizational
behavior, organizations are described as: A. entities which are considered a legal grouping of people and systems. B. groups of people who work independently to achieve a collective goal. C. social entities with a publicly stated set of formal goals. D. groups of people with independent profit-centered motives and objectives. E. groups of people who work
interdependently towards some purpose. 72. Organizational behavior knowledge: A. originates mainly from models developed in chemistry and other natural sciences. B. accurately predicts how anyone will behave in any situation. C. is more appropriate for people who work in computer science than in marketing. D. helps us to understand, predict, and influence the behaviors of
others in organizational settings. E. is important only for the managers of an organization. 73. Which of the following statements is true of organizational behavior knowledge? A. It is relevant to everyone who works in organizations. B. It should never be used to influence the behavior of other people. C.
It should be used by managers and senior executives alone.
D.
It should not be used by subordinates to influence the behavior of their managers.
E.
It is less significant when the level of interpersonal interaction is high.
74.
Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and, in turn, affect that environment through their outputs?
A.
Stakeholder
B.
Systematic research
C.
High-performance work practice
D.
Organizational learning
E.
Open systems
75.
Organizational behavior views organizations as:
A.
non-systems.
B.
a single unitary subsystem.
C.
open systems.
D.
closed systems.
E.
a system without interactions with the external environment.
76.
The open systems anchor of organizational behavior states that:
A.
organizations affect and are affected by their external environments.
B.
organizations can operate efficiently by ignoring changes in the external environment.
C.
people are the most important organizational input needed for effectiveness.
D.
organizations should avoid internal conflicts to achieve efficiency.
E.
organizations should be open to internal competition to be able to obtain a sustainable competitive advantage.
77.
Which organizational behavior perspective discusses inputs, outputs, and feedback?
A.
Organizational learning
B.
Open systems
C.
Multidisciplinary
D.
Systematic research
E.
Intellectual capital
78.
According to the open systems view of organizations, _____ is (are) an input for organizations.
A.
incentive plans
B.
products
C.
financial resources
D.
employee motivation
E.
employee behavior
79.
ACME Software Inc. has developed a training program to make employees more aware of how their job performance affects customers and other employees within the organization and to inform them of the changing market conditions. This training program relates most closely with which of the following concepts?
A.
Contingency anchor
B.
Grounded theory
C.
Open systems
D.
Virtual teams
E.
Telecommuting
80.
A firm has good associations with its customers, suppliers, and others who provide added mutual value for the firm. Name the form of intellectual capital that is possessed by the firm due to its good associations.
A.
Structural capital
B.
Intellectual capital
C.
Human capital
D.
Knowledge capital
E.
Relationship capital
81.
The _____ perspective, also called knowledge management, views knowledge as the main driver of competitive advantage.
A.
open systems
B.
organizational learning
C.
stakeholder
D.
systematic research
E.
shared values
82.
Intellectual capital refers to the:
A.
total spending on training and development of employees.
B.
total number of employees in the organization.
C.
total cost of computers and other 'intelligent' machines in the organization.
D.
stock of knowledge that resides in an organization.
E.
cost of hiring a typical employee.
83.
Organizations retain intellectual capital by:
A.
transferring employee capital into structural capital.
B.
encouraging employees to take early retirement.
C.
discouraging employees from communicating with each other.
D.
reducing the level of documentation in organizations.
E.
building strong human capital.
84.
Which of the following typically results in a loss of intellectual capital?
A.
The employees help the organization discover opportunities.
B.
The employees protect the firm from threats in the external environment.
C.
The company sells one of its divisions and its employees now work for the other organization.
D.
The workers help in documentation of work procedures.
E.
The company has a good physical layout of the production line.
85.
Which of the following is a form of knowledge acquisition?
A.
Observation
B.
Experimentation
C.
Documentation
D.
Internal communication
E.
Group discussion
86.
As part of the knowledge management process, experimentation is conducive to:
A.
measuring intellectual capital.
B.
knowledge acquisition.
C.
increasing organizational memory.
D.
knowledge sharing.
E.
unlearning.
Answer & Explanation
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