When ordering a new Zagflatz customers must choose the style of three major components each of which has about ten variations this is an example of?

Which of the following is a characteristic of the maturity phase of the product life? cycle?
A.
Products are considered for termination.
B.
Product designs begin to stabilize.
C.
Products are? “fine-tuned.”
D.
Competitors are well established.

D.
Competitors are well established.

Listing products in descending order of their individual dollar contribution to the firm is called
A.
product life cycle.
B.
product decision.
C.
brainstorming.
D.
?product-by-value analysis.

D.
?product-by-value analysis.

Which of the following statements is NOT? true?
A.
The product decision includes the? selection, definition, and design of products.
B.
The term? “products” refers to tangible goods only.
C.
Many service firms refer to their offerings as? “products.”
D.
The objective of the product decision is to develop and implement a product strategy that meets the demands of the marketplace with a competitive advantage.

B.
The term? “products” refers to tangible goods only.

Which of the following phases of the product life cycle has negative cash flow and increasing spending on development and? production?
A.
growth phase
B.
maturity phase
C.
introductory phase
D.
decline phase

C.
introductory phase

Which of the following statements is NOT? true?
A.
Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.
B.
Sociological and demographic change may appear in such factors as decreasing family size.
C.
?Political/legal change brings about new trade? agreements, tariffs, and government requirements.
D.
Understanding the customer is the premier issue in? new-product development.

A.
Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.

A house of quality would depict the strength of the relationship between which of the following two? items?
A.
The design? team’s choice of material for a wallet and the materials that were considered but rejected by the design team.
B.
The? customer’s desire for a durable wallet and the? company’s choice of material for the wallet.
C.
The? customer’s need for a sealable change pocket and the? customer’s need for plastic inserts to display pictures.
D.
The stitching used in your? company’s new product and the stitching used in a? competitor’s wallet.

B.
The? customer’s desire for a durable wallet and the? company’s choice of material for the wallet.

What is the first step to build a house of? quality?
A.
Identify customer wants.
B.
Determine the desirable technical attributes.
C.
Identify how the? good/service will satisfy customer wants.
D.
Relate customer wants to product hows.

A.
Identify customer wants.

Which of the following is NOT a benefit generated by manufacturability and value? engineering?
A.
improved job design and job safety
B.
reduction of environmental impact
C.
reduced standardization of components
D.
reduced complexity of the product

C.
reduced standardization of components

Which of the following statements is TRUE regarding the approach Japanese organizations use for product? development?
A.
Japanese organizations assign a product manager to? “champion” the product.
B.
Japanese organizations use teams to develop products.
C.
Japanese organizations bypass the team issue by not subdividing organizations into research and? development, engineering,? production, and so forth.
D.
The Japanese approach to product development is an organization with distinct departments.

C.
Japanese organizations bypass the team issue by not subdividing organizations into research and? development, engineering,? production, and so forth.

When ordering a new? zagflatz, customers must choose the style of three major? components, each of which has about ten variations. This is an example of
A.
environmentally friendly design.
B.
robust design.
C.
CAD.
D.
modular design.

D.
modular design.

What is a design that can be produced to requirements even with unfavorable conditions in the production? process?
A.
CAD
B.
robust design
C.
DFMA
D.
modular design

B.
robust design

Which of the following technologies is particularly useful for prototype development and small lot? production?
A.
CAD
B.
STEP
C.
CAM
D.
?3-D printing

D.
?3-D printing

What is a review of successful products that takes place during the production? process?
A.
CAD
B.
virtual reality
C.
LCA
D.
value analysis

D.
value analysis

Which of the following is an external product development? strategy?
A.
enhancements to existing products
B.
new internally developed products
C.
joint ventures
D.
migrations of existing products

C.
joint ventures

Which of the following represents an internal product development? strategy?
A.
purchase technology or expertise by acquiring the developer
B.
joint ventures
C.
migration of existing products
D.
alliances

C.
migration of existing products

Which of the following statements is NOT true regarding joint? ventures?
A.
Joint ventures are more likely to work when the risks are unknown.
B.
Joint ventures are firms establishing joint ownership to pursue new products or markets.
C.
Joint ventures are usually between just two firms.
D.
Ownership can be? 50-50, or one owner can assume a larger portion to ensure tighter control.

A.
Joint ventures are more likely to work when the risks are unknown.

What are cooperative agreements that allow firms to remain? independent, but pursue strategies consistent with their individual? missions?
A.
alliances
B.
acquisitions
C.
enhancements and migration
D.
joint ventures

A.
alliances

Defining a product means
A.
to list the hiearchy of? components, their? description, and the quantity of each required to make one unit of a product.
B.
to decide to produce a component or service or purchase from an outside source.
C.
to define the new? good’s or? service’s function.
D.
to identify components by a coding scheme that specifies? size, shape, and the type of processing.

C.
to define the new? good’s or? service’s function.

Which of the following statements is NOT true regarding a bill of material? (BOM)?
A.
A BOM cannot be referenced on other bills of material.
B.
In the? food-service industry, BOMs manifest themselves in? portion-control standards.
C.
A BOM lists the quantity of each coponent required to make one unit of a product.
D.
A BOM lists the hierarchy of components and their description.

A.
A BOM cannot be referenced on other bills of material.

Most manufacturing items and their components are defined by
A.
the? make-or-buy decision.
B.
group technology.
C.
an engineering drawing.
D.
a BOM.

C.
an engineering drawing.

Group technology identifies components by a coding scheme that specifies the
A.
?size, shape, and type of processing.
B.
size and shape.
C.
shape and type of processing.
D.
size and type of processing.

A.
?size, shape, and type of processing.

A route sheet
A.
is a correction or modification of an engineering drawing or bill of materials.
B.
is an instruction to make a given quantity of a particular item.
C.
shows in schematic form how a product is assembled.
D.
lists the operations necessary to produce the component

D.
lists the operations necessary to produce the component

An assembly chart is
A.
an instruction to make a given quantity of a particular item.
B.
a listing of the operations necessary to produce the component.
C.
a schematic showing how the product is assembled.
D.
an exploded view of the product.

C.
a schematic showing how the product is assembled.

In a? make-to-order system, when a customer places a request for a product or service with a? producer,
A.
an assembly chart is created.
B.
an engineering change notice is created.
C.
a route sheet is created.
D.
a work order is created.

D.
a work order is created.

What is an umbrella of software programs that may include? CAD/CAM, product? routing, maintenance, and other product? concerns?
A.
product? life-cycle management
B.
material requirements planning
C.
DFMA
D.
configuration management

A.
product? life-cycle management

What is analysis that focuses on the ways in which processes can be designed to optimize interaction between firms and their? customers?
A.
?product-by-value analysis
B.
value analysis
C.
?process-chain-network analysis
D.
value engineering

C.
?process-chain-network analysis

?Self-checkout at a grocery store is an example of
A.
delayed customization.
B.
customer participation in service delivery.
C.
customer participation in service design.
D.
complete automation.

B.
customer participation in service delivery.

Which of the following regions of a process chain includes the process steps that involve interaction between? participants?
A.
surrogate interaction region
B.
independent processing region
C.
substitute interaction region
D.
direct interaction region

D.
direct interaction region

Operation of a hair salon is an example of
A.
delayed customization.
B.
an assembly line.
C.
modularization.
D.
automation.

A.
delayed customization.

Moving a product from development to production is referred to as
A.
product definition.
B.
transition to production.
C.
product design.
D.
product development.

B.
transition to production.

Which of the following is NOT an approach to ensure a successful transition from development to? production?
A.
Appoint a project manager.
B.
Use product development teams.
C.
Integration of the product development and manufacturing organizations.
D.
Segregation of the product development and manufacturing organizations.

D.
Segregation of the product development and manufacturing organizations.

Which of the following is NOT true regarding corporate social? responsibility?
A.
Companies that practice corporate social responsibility introduce policies that consider? environmental, societal, and financial impacts in their decision making.
B.
Corporate social responsibility means? “doing what’s? right” and doing it? properly, which can be beneficial to all stakeholders.
C.
Corporate social responsibility only requires firms to focus on environmentally friendly product disposal.
D.
The operations function plays a profound role in meeting corporate social responsibility.

C.
Corporate social responsibility only requires firms to focus on environmentally friendly product disposal.

Which of the following statements is NOT true about? sustainability?
A.
Green manufacturing is part of sustainability.
B.
Sustainability is often associated with corporate social responsibility.
C.
Sustainability focuses only on environmental resources.
D.
Sustainability refers to meeting the needs of the present without compromising the ability of future generations to meet their needs.

C.
Sustainability focuses only on environmental resources.

What are the three Ps in the triple bottom line of the three P?s?
A.
?people, product, and profit
B.
?people, planet, and profit
C.
?product, planet, and profit
D.
?people, planet, and product

B.
?people, planet, and profit

How companies remain in business is referred to as
A.
corporate social responsibility.
B.
economic sustainability.
C.
carbon footprint.
D.
social accounting.

B.
economic sustainability.

Resources that are held by the public are said to be resources in the
A.
common.
B.
joint.
C.
sharing.
D.
domain.

A.
common.