When managers represent their company in the outside world and perform symbolic duties they are acting in their quizlet?

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Mintzberg outlined three categories of managerial roles:

interpersonal, informational, and decisional.

leading, deciding, and controlling.

negotiator, spokesperson, and entrepreneur.

cultural, organizational, and technical.
operations, management, and executive.

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

organization, culture, and technology.
management support, technical logistics, and user compliance.

information quality, information integrity, and information accuracy.

organization, environment, culture.

information quality, organizational culture, and management filters.

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Terms in this set (57)

Mintzberg outlined three categories of managerial roles:
A) interpersonal, informational, and decisional.
B) control, leadership, oversight.
C) operational, management, and executive.
D) cultural, organizational, and technical.
E) middle management, senior management, executive.

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are:
A) management support, technical logistics, and user compliance.
B) organization, environment, culture.
C) information quality, information integrity, and information accuracy.
D) information quality, organizational culture, and management filters.
E) organization, culture, and technology.

Other sets by this creator

Terms in this set (30)

________ is a peer-to-peer market in which participants bet on the outcomes of current events, business, or social trends.

A prediction market

Rich media advertisements are a sales-oriented marketing format. T/F

False

Net marketplaces may either support contractual purchasing based on long-term relationships with designated suppliers or short-term spot purchasing. T/F

True

Advertising networks track a user's behavior at thousands of Web sites. T/F

True

Information asymmetry exists when there is more information about one product than there is about a similar product. T/F

False

Podcasting allows subscribers to listen to live, streaming radio and other audio content. T/F

False

Varying a product's price according to the supply situation of the seller is called _________ pricing.

dynamic

An example of the portal business model is Facebook. T/F

False

A secure Web site that links a large firm to its suppliers and other key business partners is called a ________.

private industrial network

An example of the market creator business model is eBay, a C2C auction site. T/F

True

Case-based reasoning is not well-suited for diagnostic systems in medicine. T/F

False

_________ are used in the finance sector to analyze trading situations and manage the investment process.

Investment work stations

3-D printers can produce fully functioning components, such as working batteries and LEDs. T/F

True

__________ workstations provide engineers, designers, and factory managers and precise control over industrial design and manufacturing.

CAD

Expertise of organizational members that has not been formally documented best describes ________.

tacit knowledge

Informal social networks of professional and employees within and outside the firm who have similar work-related activities and interests are called communities of _______.

Practice

Online course made available via the Web to very large numbers of participants is called _______.

MOOC

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts. T/F

False

_______ is a strategy for searching the rule base in an expert system that begins with a hypothesis.

Backward chaining

Virtually all expert systems deal with problems of __________.

classification

The calculating gross pay for hourly workers is an example of a _________ decision.

structured

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary. T/F

True

The _________ phase of decision making finds or recognizes a problem, need, or opportunity.

intelligence

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data. T/F

True

Structured decision making is most prevalent at lower organizational levels. T/F

True

The dimension of _________describes whether the structure of data is consistent within an information source.

intergrity

When managers represent their company in the outside world and perform symbolic duties, they are acting in their ___________.

interpersonal role

DSS primarily address structured problems. T/F

False

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level. T/F

False

_________ are visual tools for presenting performance data in a BI system.

Dashboards and scorecards

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